LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LightInTheBox is the best online site in the world. I have ever used, their sales are set at affordable prices and am always looking forward to the flash sales. This site Shipping and delivery time were excellent. I recommend LightInTheBox. It is a reliable company if you are looking for good and quality products . They deal with items range between avcessories and clothing from the highest quality.And now i had my dress delivered safely for my date.”

Helpful Report

Posted 4 years ago

“wow, i like this products. their customer services are so good. price are so cheap.delivery process fantastic, i like it”

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Posted 4 years ago

“If you are a busy person and can't do shopping because of this then you can shop online and you can use this company because it is a very good company..”

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Posted 4 years ago

“I must say their service is too good. I recently shopped online from them and I am totally satisfied with their service they provide. Even I should mention their well mannered and full on support form their customer service. I will always recommend everyone at least try their online shopping and know their quality full service if I am not wrong.”

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Posted 4 years ago

“The LightInTheBox is one of the best shopping site.Their service is too good and treatable.LightInTheBox product collection is good and high quality.Their Trams and conditions is very effective. I'd 100% recommend them to any one doing online shopping, you wont regret it.So Every one Enjoy shopping from LightInTheBox”

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Posted 4 years ago

“LightInTheBox is a great online shopping site.First time when I was making a decision whether I would shop from this site or not I was confused.I thought it would be fake or the products would not be good.But I took the risk and shop from this site.But finally I found that this site is really legit and their products are good enough.Also their products cost less than others.Thanks to the site and the related people.”

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Posted 4 years ago

“Wow very nice sopping system. It is realy excellent. I love this system. And delivery real time. Thanks”

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Posted 4 years ago

“This is the best platform I've ever shop with, their price, customer service, delivery. They also have customers at heart in term of returns and refund. They do follow up. They are just superb”

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Posted 4 years ago

“Lightinthebox is an online shopping site. I have benefited a lot from this as it has reduced my time and effort. Moreover, I think arranging such online shopping is really a service medium. I hope many people will benefit from this platform.”

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Posted 4 years ago

“This is really good and nice. There service is very quickly and nice. They are very carefully give her service.”

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Posted 4 years ago

“wow, i like Lightinthebox company process, their customer services are so good, price are so cheap and delivery process fantastic, i like it”

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Posted 4 years ago

“According to my long term online shopping experience, I believe that LightInTheBox is the best site for online shopping. There customer service strategy better than others. Their support made me happy. I think, if any customer take first time service from LightInTheBox. They will try to shopping more and more from LightInTheBox.”

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Posted 4 years ago

“The service was very good & the price was very affordable too.its really awesome to see that they are still giving away delieveries in such a short time even in this pandemi.”

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Posted 4 years ago

“I can proudly say that my experience so far shopping with Lightinthebox is highly tremendous and exciting,I would always pick Lightinthebox for all my shopping activities any time any day,you guys are the best when it comes to shopping, I am a happy customer,thank You so much”

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Posted 4 years ago

“Hi i am Pias. Highly recommended store with a fast and excellent service. I purchased an article and when I had a problem with local customs, LightInTheBox promptly solved my problem without hesitation. I can only recommend this store to all my friends. Thank You”

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Posted 4 years ago

“This is amazing website... The item I brought you was according to my desire and standard; the delivery was well done. best projector, fine and clear pictures sound is clear and on point I just love this product..... Working very well just as stated in the description. it's good for a commercial purpose”

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Posted 4 years ago

“this is really a great online shopping market place, i got really awesome online shopping experience on this great site , there stuff are also really good and really fast service provider ,highly recommend.”

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Posted 4 years ago

“LightInTheBox Holding Co., Ltd. is an international online retail company that claims to deliver products to consumers in over 200 countries and territories. So, they are very much trusted and gives quality services. I hope the customers will enjoy shopping from them.”

Helpful Report

Posted 4 years ago

“This platform is very good for online shopping. I ordered many things from this platform. Their delivery is fast. I liked Their platform very much. Also Their customer care service is very good. They helps all the time with the problems. So this is very good for us. Everybody can receive their order very fast.”

Helpful Report

Posted 4 years ago

“really this is the best company..LightInTheBox is a company I have tested. Their products are reliable.I had a really good shopping experience with this platform. I really wish to continue as your customer. Thanks!!!”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews