Login
Start Free Trial Are you a business?? Click Here

LightInTheBox Reviews

3.8 Rating 9,110 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
My friend recommended this amazing shopping site to me a week ago, i promised him that i would give it a try and it was really worth it, i never regretted it. You can find almost anything there and the best thing is that the qualities there are so high and the prices are so affordable. I would recommend everyone to use this amazing shopping site and trust me you will never regret it:) Thank You LightInTheBox
Helpful Report
Posted 4 years ago
Recently, my friend told me about LightInTheBox. I told him im gonna give it a shot and i never regretted it. Its one of the best sites to shop in as the qualities of the stuff there is so high and also durable. I also recommend everyone to use this site as the prices are insane and so affordable :) Thank you LightInTheBox.
Helpful Report
Posted 4 years ago
I love this site,mist so user friendly. it was so easy for me to navigate through many products of my choice, and most of all their customer support is one in a million, you get a comprehensive detailed answer to your question in no time. The price of the product is also affordable. I really like this.
Helpful Report
Posted 4 years ago
I really enjoyed shopping with you guys. Good prices, good customer service, (your customer care was so exceptional). The delivery was right on time and the quality of the products was just like I wanted.
Helpful Report
Posted 4 years ago
i am happy i saw this site. this is exactly what i have been looking for. the site is very user friendly, i was able to navigate through to what i was looking for in no time. the customer support is excellent with a detailed solution to my questions. love it.
Helpful Report
Posted 4 years ago
My experience with LightInTheBox was absolutly amazing. I am honestly impressed. They have super fast shippng and state of the art customer service. I have been shopping with LightInTheBox for over 2 months now and I have never had any shipping problems. All this for such affordable prices .I would highly recomend LightInTheBox to anyone.
Helpful Report
Posted 4 years ago
Well it was really a very good experience, shopping with LightInTheBox. I genuinely loved how fast they were in delivering my product even in these pandemic times. Their customer service is also super fast in responding which is all you need. Keep up the good work
Helpful Report
Posted 4 years ago
Heard about lightinthebox from a close friend, she highly recommended them and when i wanted to get some new clothes for my kids they were the option. The prices were affordable and the delivery came smoothly. I also changed my wedding bands and the ones I got from them was beautiful. Definitely one of my favourite places to shop.
Helpful Report
Posted 4 years ago
This company has nice and quality clothing, their jewellery,shoes and bags are original and you get good price. I like the kids toys the most because they are durable. They have good customer service and their shipping is fast about 1-2 weeks for expedited, 2-4 weeks for postal service. I have worked with them numerous times and I trust them.
Helpful Report
Posted 4 years ago
This company has nice and quality clothing, their jewellery,shoes and bags are original and you get good price. I like the kids toys the most because they are durable. They have good customer service and their shipping is fast about 1-2 weeks for expedited, 2-4 weeks for postal service. I have worked with them numerous times and I trust them.
Helpful Report
Posted 4 years ago
This company has nice and quality clothing, their jewellery,shoes and bags are original and you get good price. I like the kids toys the most because they are durable. They have good customer service and their shipping is fast about 1-2 weeks for expedited, 2-4 weeks for postal service. I have worked with them numerous times and I trust them.
Helpful Report
Posted 4 years ago
Shopping with light in the box was a really amazing experience. Delivery was very fast and customer service was on point, Unlike some other online shopping platforms I have shopped with previously. Amazing services, amazing quality products and fast delivery all in one. I got the best shopping experience from LightInTheBox. I think everyone deserves sick an experience.
Helpful Report
Posted 4 years ago
Shopping with LightinTheBox was a satisfying experience.Considering the time i placed an order and its delivery was quite in time.The delivery process was safe and accurate with zero damages.I was also motivated by the clear and precise communication.Pricing of the products is fairly good not forgetting the commendable customer service and safe deliveries.It is always a happy experience to shop with LightInTheBox.
Helpful Report
Posted 4 years ago
It was quite a lovable experience shopping with light in the box,the price was affordable and the delivery was quite fast.
Helpful Report
Posted 4 years ago
For some months now I have ordering things online.But it would take weeks before I can get my package but on lightinthebox I got my package in one week. And they also have great products that ship's almost everywhere I have buy clothes from lightinthebox for the past three months and I have not had a problem with them
Helpful Report
Posted 4 years ago
first of all there is very good communication throug the customer service which i loved alot as it makes everything easy to understand and gives the customers patience.The delivery time took five days which is far much better compared to other companies.The deliveries were perfect without any damages and were as i ordered.Thank you so much for your services!
Helpful Report
Posted 4 years ago
All I can say is Thank you! You have been absolutely amazing. I love how everything came together as well. I’ve already recommended you to a few people. Always available to answer any questions. Very knowledgeable about the services they provide. Would recommend to anyone! I will be contacting you sooner than later. Keep it up!
Helpful Report
Posted 4 years ago
I still can't change the fact that lightinthebox is toping my online shopping site and others follow, because the rate they use to make their goods and materials easy to acquire and shipped it to their customer in no time still amazed me,unlike some shopping site that you will have to wait all days before the arrival of your goods,I will always recommend them 100%
Helpful Report
Posted 4 years ago
Lightinthebox is a great shipping company which is reliable, I have used it alot and their delivery is great, also their customer service is excellent and I have recommended this to some of my friends and relatives who uses online stores and most of them are using it.
Helpful Report
Posted 4 years ago
Lightinthebox is a great shipping company which I used a lots, their delivery is very fast and the customer service is excellent, and I have recommended this company to all my friends. And most of them are using it for online shopping.
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,110 reviews