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LightInTheBox Reviews

3.8 Rating 9,110 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
This is the best site I've seen. I really like this site. There are very few real sites like this in the world. I saw everything on the site, it was very good, I hope you will like it too great company 2020 real company 2020 love it amazing website Love it.
Helpful Report
Posted 4 years ago
This is the best site I've seen. I really like this site. There are very few real sites like this in the world. I saw everything on the site, it was very good, I hope you will like it too great company 2020 real company 2020 love it amazing website Love it.
Helpful Report
Posted 4 years ago
This is the best site I've seen. I really like this site. There are very few real sites like this in the world. I saw everything on the site, it was very good, I hope you will like it too great company 2020 real company 2020 love it amazing website Love it.
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Posted 4 years ago
This company is really good and provide the good services I have ever used.i am really satisfied by using their service.this really interesting.i strongly recommend this company
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Posted 4 years ago
I have been using this service for a while now and I have to say it’s a great store and I highly recommend this for any customer out there. The packaging was quite unique and for the price the value was great. I have to say I would like to see more variety in the store but I am sure as they get bigger so will there catalogue
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Posted 4 years ago
It was the first time that I ordered something from this website LightInTheBox, Their service is really great and their delivery was in time so I didn't have to wait for long. I look forward to buy more from this website and suggest everyone to buy from here for cheap and good service.
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Posted 4 years ago
I would just like to say wow. The services ofthis company is adorable. The customer support team is also very professional and promptly takes the action related to any type of issues. I would like to recommend it to all. If you are looking for a fast service with a price which is within your range Host My Code is your last stop.They give excellent service with low costs.The speed of the servers is great and they wont give you any cause to complain.i strongly recommend all to avail their services to have an hassle free....pretty nice thing it is.....thank u sooo much😍😍😍😍😍  
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Posted 4 years ago
I'm totally satisfied, this was my first order in LightInTheBox and I would say their service was best. I am looking forward to buy more from here and would suggest everyone to buy from here.
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Posted 4 years ago
this is really a amazing site
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Posted 4 years ago
I would just like to say wow. The services of lightinthebox is adorable. The customer support team is also very professional and promptly takes the action related to any type of issues. I would like to recommend it to all. If you are looking for a fast service with a price which is within your range Host My Code is your last stop.They give excellent service with low costs.The speed of the servers is great and they wont give you any cause to complain.i strongly recommend all to avail their services to have an hassle free....pretty nice thing it is.....thank u sooo much😍😍😍😍😍  
Helpful Report
Posted 4 years ago
Lighting the box is the bset shopping platform on my eye.ther delivery system is to good.ther products are so attractive and perfect.I shopped here for many times and I'm very satisfied..your conversation with customers it's very helpful
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Posted 4 years ago
Lightinthebox came in handly while I was looking for a unique occasion dress. The dress is a beautifully flattering fit and made me feel fabulous and confident on my sister’s wedding day. I will always shop here. Thank God I found you #lightinthebox#. Thank you, lightinthebox, for making me feel like a million bucks.
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Posted 4 years ago
This site is doing great job. They are very customer friendly. They always take care of their customers' feedback and work on it. The price of the products is reasonable and the quality is also good. Their delivery system is very easy and faster. That's why I love LightInTheBox and It is a reliable site for me. Keep it up.
Helpful Report
Posted 4 years ago
This site is doing great job. They are very customer friendly. They always take care of their customers' feedback and work on it. The price of the products is reasonable and the quality is also good. Their delivery system is very easy and faster. That's why I love LightInTheBox and It is a reliable site for me. Keep it up.
Helpful Report
Posted 4 years ago
I have been buying from this site and expression just wow. Trust me it's such an Awesome platform since they offer you best quality products with the cheapest prices. My shopping experience was indeed a wonderful stuff to tell people. There are is Super Fast.I strongly recommend for everyone.
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Posted 4 years ago
LightInTheBox is probably the best platform out there. I mean, i never experienced this much good service before. The products are good, honest. If you want goods in reasonable price, I promise you this is the place. And online shopping is the thing now-a-days. But lots of us have trust issues but this platform is very good and trustworthy. Last but not least, day to day shopping experience of mine forced me to out 5 stars. Loved and recommended.
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Posted 4 years ago
LightInTheBox this shopping platform is really awesome. I shopped here so many different kinds of products. I still shop here because there products are really so good and we can get them at a reasonable price. They have a lot of collection of products of our daily needs. I recommend everyone this shopping store...happy shopping.
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Posted 4 years ago
I'm so happy for LightInTheBox. This is Amazing. Quality is 100% satisfaction. I have been using their services and buying the products. But their shipping is so much slower.I had to wait for so much longer to get my product.
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Posted 4 years ago
I ordered a medication via happy family store for much cheaper than I can get it in the US! Never a problem, called cs a couple times because my parcel was sitting in customs for 18 days and asked if this was unusual. They were always prompt answering, no holding and polite! Start to finish around 4 weeks. Will order with them again. And no I don't work for them, just a grateful customer in Florida!
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Posted 4 years ago
LightInTheBox this shopping platform is really awesome. I shopped here so many different kinds of products. I still shop here because there products are really so good and we can get them at a reasonable price. They have a lot of collection of products of our daily needs. I recommend everyone this shopping store...happy shopping.
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,110 reviews