LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“El servicio prestado hasta los momentos me ha beneficiado. Muchas gracias sigan así.”

Helpful Report

Posted 4 years ago

“A very wonderful store that deserves to be number one in this field, as it helped me buy many products due to the quality and efficiency of their products, the speed of delivery and the presence of customer service at the highest level So I like to thank all the designers and developers for this store I advise you to deal with them, they are good”

Helpful Report

Posted 4 years ago

“They are good at their service in order to they do not compromise on quality of service . Thanks . Best of luck .”

Helpful Report

Posted 4 years ago

“It is a wonderful shopping platform.. excellent customer service, accurate returns and refunds..but the delivery is little bit slow but it's ok.overall awesome.”

Helpful Report

Posted 4 years ago

“This is a really good choice for your online shopping needs. The customer service was fast and delivery was on time too. Prices are affordable and I received the goods with good quality. Would recommend all”

Helpful Report

Posted 4 years ago

“Yah.. It's really helpful.I just enjoyed it.At first I am looking this type of app.Finally I got It.”

Helpful Report

Posted 4 years ago

“Light in the box is however the best shioping company I have ever dealt with. They are very fast and reliable. Responsible admims. I really love them and I will recommend it to anyone”

Helpful Report

Posted 4 years ago

“Excelente tienda, maneja buenos precios y tienen una muy buena calidad, la recomiendo porque todo lo que eh comprado eh estado muy satisfecho, el envio me pareció un poco tardado pero ah valido completamente la pena!”

Helpful Report

Posted 4 years ago

““Online shopping now a day is very easily option for the people who are really busy at their custom job work. During covid pandemic it’s very useful to buy products by Light in the box app. They providing a lot of products which is really needed.””

Helpful Report

Posted 4 years ago

“that well!”

Helpful Report

Posted 4 years ago

“Os produtos são muito bons,atrasou 3 dias pra chegar,mas veio em ótimo estado, gostei muito!!”

Helpful Report

Posted 4 years ago

“This is one of the best online shopping company I have come across to know. Staffs are very professional and well behaved. Everything was well planned and managed. I will definitely have more shopping with this company. Highly appreciate their hard work.”

Helpful Report

Posted 4 years ago

“It's a very good shopping platform and the products are very good and excellent quality and fast shipping.i like very much and i give 5 out of 5”

Helpful Report

Posted 4 years ago

“If I could give less than 1 star I would. Waited 1 month for delivery of 2 items. They sent 3 but only 1 that I had ordered. No paperwork of course and no return address. Massive con!”

Helpful Report

Posted 4 years ago

“Ordered 4 shirts, nice to have a mint shirt ready just-in-case. Feels nice, size as listed. Could have vished for a slighly longer shirt. Order-to-delivey 18 calendar days”

Helpful Report

Posted 4 years ago

“This is very good online platform. products are very good quality. I But you can do better”

Helpful Report

Posted 4 years ago

“ONLINE VERY GOOD AND BEST WEBSITE LIST.”

Helpful Report

Posted 4 years ago

“Online shopping now a day is very easily option for the people who are really busy at their custom job work. During covid pandemic it’s very useful to buy products by Light in the box app. They providing a lot of products which is really needed.”

Helpful Report

Posted 4 years ago

“Absolutely .good site nice delivery options you can choose ..just timing needs few adjustments”

Helpful Report

Posted 4 years ago

“This is very good online platform. products are amazing quality. I bought products from here. Their delivery system is also amazing.I am 100% satisfied and i am very happy. Thank you I had an excellent shopping experience with the light in the box company. At first, I wasn´t sure I was going to receive them as expected, but when I got them I was truly satisfied with the quality and the speed with which I received my package. I recommend it to everyone!”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews