LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,099 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m very pleased with both my bikini’s they were a great fit, and exactly like the picture, that was shown. Will definitely order again”

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Posted 1 year ago

“Very pleased and will  definitely use again”

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Posted 1 year ago

“I love this company and their clothes,tracking is excellent.”

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Posted 1 year ago

“Lntb is the site I've bin looking fir for years it has all my styles of clothes and other items in one shop cloths r always top quality n exactly wat ut says on the tin tank you lbtb I live u”

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Posted 1 year ago

“Most products are good quality and reasonably priced. The postage is excellent with updates on the tracking at every stage”

LightInTheBox 5 star review on 8th March 2023

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Posted 1 year ago

“Received my first purchase from LightInTheBox and I am pleased to say I was completely satisfied with it. Good value for money and will use again.”

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Posted 1 year ago

“Both my items a full hat and a pill box hat both beautiful but the hat is a bit big. There was no size on hat that I noticed when ordering. Even though it's big, I love both hats”

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Posted 1 year ago

“LightintheBox is a decent website, they have good stuff and I have made 2 purchases and both are very fine.i look forward to shopping more here. Delivery is fast as well. Didn't wait too long.”

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Posted 1 year ago

“Very impressive. Fast delivery and quality piece of equipment.”

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Posted 1 year ago

“excellent service and goods”

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Posted 1 year ago

“Quick delivery items received are of good quality fitted nicrly”

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Posted 1 year ago

“Good quality clothing at very reasonable prices well worth ordering ready for summer. Would highly recommend to friends and family”

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Posted 1 year ago

“Ordered 2 dresses. Delivery was slow but dresses arrived within the time frame. One dress is exactly as described and looks fabulous. The other dress is poor quality, not as described and certainly not value for money.”

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Posted 1 year ago

“I recently ordered cushion covers. Delivery was good. Was notified of tracking. Deleted with purchase. Good quality and unusual design.”

LightInTheBox 5 star review on 7th March 2023

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Posted 1 year ago

“brilliant dealt with my problem first class 5 stars”

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Posted 1 year ago

“Excellent product that fit very nicely. Pleased with prompt delivery service well done.”

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Posted 1 year ago

“Love lightin the box 5 star in every way”

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Posted 1 year ago

“Thanks for nice clothes it make me so happy how i imagine i got those all very nice thanks for light in the box”

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Posted 1 year ago

“I was very pleased with my silver pleated midi skirt for which I will be purchasing another in a different colour. The skirt fitted me perfectly too. Thank You.”

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Posted 1 year ago

“I bought this as a present, they are really pleased, thank you so much,”

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Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,099 reviews