LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“I liked this site because they offer a good customer service I ordered some products from lightinth ebox and I got my product in a short time thank you.”

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Posted 4 years ago

“I liked this site because they offer a good customer service I ordered some products from lightinth ebox and I got my product in a short time thank you.”

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Posted 4 years ago

“I liked this site because they offer awesome customer service I bought some products from lightinth ebox and I got my product in a short time thank you.”

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Posted 4 years ago

“light in the box has amazing customer service. they are always on time with their deliveries, superb shopping services. I've never lost a package. For me they are just the best. i can vouch for them anyday any time. just pure honest services.”

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Posted 4 years ago

“I ordered my items here and were delivered in good state, and was legit. I am just happy I got value for my money! You don't get that everywhere, honestly. I would recommend this one for you if you are one that looks for legitimacy, timeliness and great customer service.”

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Posted 4 years ago

“Lightth eBox is very good. It provides 100 percent accurate products and products in a very short time. It is reliable. Anyone can buy products from Lightth eBox.”

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Posted 4 years ago

“This is an amazing site. I really like this site. I order some products. It is a customer friendly site. Very easy sign up,easy to buy, and fastest delivery. I really impressed.”

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Posted 4 years ago

“This is an amazing site. I really like this site. I order some products. It is a customer friendly site. Very easy sign up,easy to buy, and fastest delivery. I really impressed.”

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Posted 4 years ago

“This is an amazing site. I really like this site. I order some products. It is a customer friendly site. Very easy sign up,easy to buy, and fastest delivery. I really impressed.”

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Posted 4 years ago

“This is an amazing site. I really like this site. I order some products. It is a customer friendly site. Very easy sign up,easy to buy, and fastest delivery. I really impressed.”

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Posted 4 years ago

“I love this shopping website. They service are very good day by day.The delivery time is perfectly altime. I am satisfy in this site.Queries Resolved In 6 - 12 Hours.They are very friendly and helpful . thanks all Bravooo and thank you”

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Posted 4 years ago

“Wow this an amazing site. I order two some products. I really impressed on this site. It is a customer friendly site. Very easy sign up,easy to buy, and fastest delivery. Thank you”

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Posted 4 years ago

“I have never seen this site before because I have bought clothes and a mobile from other sites before but I did not have the good fortune to buy from this site. I am sorry for this. Alhamdulillah, you have launched this site. May your site go further”

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Posted 4 years ago

“awesome company... i have bought many iteam from here....there deliver syestem is too fast ....believe it guys.....everyone should shopping from here.....there refund policy is too fast...everyone must try.....thank you.........”

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Posted 4 years ago

“Very good service. I will like this to use and as my comfortzone I loved it so much. Completely genuine and I am so happy to use that. I also got a great customer service from buying products from there. I will suggest you to use it.”

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Posted 4 years ago

“This is one of best online shopping platform I have ever found . The customer service is first class . All the product you find that with a cheap and quality product. All the system I found very much hopeful by me. I will be try to buy more product in future . Delivery system , returns and refunds are also very clear and acceptable .”

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Posted 4 years ago

“Really great company i have buy lots of things. Delivery is too fast. And rate of the product very cheap. Customer service is amazing.and i love the refund policy. Because if i pay and then i cancel i will get refund. Thank you”

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Posted 4 years ago

“I have purchased products and i got it. Delivery is too fast and products are really good. And price also very cheap. Customer service and refunds policy are good. And i am very happy.”

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Posted 4 years ago

“I love this site because the customer service is amazing I ordered some clothes and other products from lightinth ebox and I got my product in one week they a very good place to order anything from and there SHIPPING is wonderful they don't waste time you get your package on the right date”

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Posted 4 years ago

“this is a modern day one stop shop for everything at a cheap and affordable price. that is what one of the things that impressed me the most you can buy anything you want all under one roof from clothes to appliances it even has toys for our young kids its a sate of the art creation. also it has numerous special offers which allows people to buy even more cheaper than tha already cheap prices which is one of a kind an simply remarkable creation.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews