LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“Amazing Service. Everything was on time and perfect conditions. I think you could make shipping a little faster for America but out of that everything was excellent!”

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Posted 4 years ago

“It's an amazing site for online shopping. almost every kind of product available. the product quantity is also good.”

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Posted 4 years ago

“Very good service, fast delivery and the attention of the pleasant staff, a bit confused with the language but everything else fine”

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Posted 4 years ago

“Fast delivery service, careful packaging, reasonable price and very convenient”

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Posted 4 years ago

“Best shopping experience with this online shopping company. Really get a nice response to my product. Delivery was also very quick.”

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Posted 4 years ago

“My online shopping experience has not always been fun but since I started using light in the box I have had a positive shift in my attitude to online shopping. Their prices are fair and the delivery is always on time”

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Posted 4 years ago

“Light In The Box is a professional and reliable online shopping center providing a variety of hot selling products at reasonable prices and shipping them globally. I like their products. But their delivery time is too long. If they delivery their product within 3-4 days it's really great. I suggest that please reduce delivery time.”

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Posted 4 years ago

“this is a nice online shopping store. everybody can buy and sale their products this online shopping store. we can buyour product in online.this is a nice and good for everyone. this online shopping store I hopefully thateverybody. can use.”

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Posted 4 years ago

“The company service is great.I love it.”

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Posted 4 years ago

“Thanks for sharing good for me this company.”

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Posted 4 years ago

“thank you for your deleviry service , it's the best♡♡ really fast and speed, thank you so much ♡♡the material is very good and i will make more orders in future”

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Posted 4 years ago

“It is a very good international shipping online shopping company. Their service are so good.but sometime they delivered a little late. But it's okay. Otherwise I love it.”

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Posted 4 years ago

“Good company & its services . Their products are of the best quality at reasonable prices.All types of products are available on this site.I am really very happy to shop from here and I also recommend it to everyone.”

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Posted 4 years ago

“I just love the speedy deliveries, affordable prices, and services”

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Posted 4 years ago

“This is one of the best online store I came accros with, they are trustworthy and swiftly in their delivery of goods, although they have their bad side as all company is not perfect but I still rate them 5star because of my good experience with them”

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Posted 4 years ago

“excellent service, very fast and reliable, I totally recommend it”

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Posted 4 years ago

“Wow, my favorite site for online shopping. I used to shop via amazon before. But, nowonwards i am using LightInBox because i found it more useful.”

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Posted 4 years ago

“نوصي بشدة باستخدام أفضل خدمة شحن والتسوق عبر الإنترنت”

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Posted 4 years ago

“This is an amazing site for Online shopping. The site is filled with quality products. The products are well arranged and organized which makes it easier to locate exactly what you're looking for, also had a positive experience with the shipping process too. Would highly recommend this site for anyone looking to shop online.”

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Posted 4 years ago

“Im happy...its quality is too goood.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews