LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order an item through this sites, and delivered little late than expected. But the quality of the product was too good than i expected. I think this is one of the best site today. I got nice experience with this site Light in the box. go for it.”

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Posted 4 years ago

“Esta empresa tiene sus cosas buenas, como sus cosas malas. Por ejemplo, sus cosas buenas son el tiempo de entrega, la precisión de las ordenes y lo bien cuidado que llegan los pedidos, pero, también creo que debería mejorar en el sentido de devoluciones y reembolsos, aunque creo que es difícil porque es tan buena que el muy poco probable que pidan un reembolso.”

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Posted 4 years ago

“What an shopping experience it is! I love to shopping fromthis light in the box shopping..the product quality are outstanding..I recommend everyone to shopping from here.”

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Posted 4 years ago

“i really recommend this company, they excellent services and good products even the shipping is fast but what i like their system of shopping online is easy and simple bref you are the best.”

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Posted 4 years ago

“This is an amazing shipping platform. Its product quality is too good. Its service shipping is also perfect. I am buy the product in this platform and product quality really good. I highly recommend that use this platform”

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Posted 4 years ago

“Customer service leaves a little to be desired, but the speed of delivery and the quality of the product are undeniable. Would buy again for sure !!”

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Posted 4 years ago

“I had a very good experiences dealing with them and I have received my every order in time. Light in The Box is a very reputable company from my experience. So, I recommended to everyone.”

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Posted 4 years ago

“Very good shipping company.Highly recommended !”

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Posted 4 years ago

“This is the best company I ever seen.This is a good shipping platform. Product quality too good. Their service, price, delivery is also good.i am very happy to shop them and i higly recommend that really this is very nice platform.”

LightInTheBox 5 star review on 26th January 2021

Helpful Report

Posted 4 years ago

“It was greatly helped by this online shipping service ... as a cross-country online seller it was very difficult for me to find a service that could be trusted and with a helpdesk service that was easy to contact ...”

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Posted 4 years ago

“In my experience, as a person who uses services like this one, to be able to ship books that are not available in my country, I totally recommend this platform because, compared to the others, it delivers what you order faster compared to the competition; in terms of service I say they are even. If you want speed, take this.”

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Posted 4 years ago

“It is a really incredible service, its prices are convenient for anyone ... The speed in which your orders arrive is wonderful, but that can depend on each country, even so ... this service is really incredible and I highly recommend it. It is a really incredible service, its prices are convenient for anyone ... The speed in which your orders arrive is wonderful, but that can depend on each country, even so ... this service is really incredible and I highly recommend it. I had to make a return and they really helped me, everything was fast and safe.”

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Posted 4 years ago

“satisfied packing fast delivery, this shop sells reputable goods, sends goods on time. but some items are a bit high priced”

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Posted 4 years ago

“A highly professional shipping company, offering good products for a good price with fast shipping, thank you for your professionalism”

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Posted 4 years ago

“This is a very good shipping platform. Happily, the quality of the products is excellent. Friendly their service, price and delivery are also excellent. I am very happy when I go shopping. Of course I strongly recommend that this is a very good platform. I look forward to getting its service back.”

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Posted 4 years ago

“Woow it is amazing and perfect , good service , high quliti prodect , i will recommended for this , tanks you so much all the best 🌟🌟🌟🔥”

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Posted 4 years ago

“This shopping sites difference is, fast delivery,good with lots of collection,attractive prize and good customer support,then i feel its better from other online sites and i prefer all to shopping to this site.”

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Posted 4 years ago

“This is very amazing shopping company which I really looking for for a long period of time....there are everything is fine but I didn't get satisfaction in delivery time... The gap is far than order so If they are maintain there delivery time then it would be the best...i highly recommended this to my friends and family...price are very reasonable and affordable for everyone...”

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Posted 4 years ago

“This company deals with international shipping and online shopping and so far they have been very reliable and no issues at all, their customer service are just so attentive and reply as swift as possible”

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Posted 4 years ago

“Really appreciative shopping system. This is the company you got the best product and secured shipping system. My oponion they are best shipping online shopping company.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews