LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best of online shopping website i have heard ever. Loved to see such online great website. I loved the all the services that this company/ Website provided to their customers. They provided us best and cheapest price for the everything we purchased from the stores. Return and refund are also available if any problems are occured during the purchase time. All the things i loved from this online company Light In the Box .”

Helpful Report

Posted 3 years ago

“I have purchased some products. The prices are very reasonable. The quality is so so good, I will shop again and again over here. Such a good place I've found to shop. Delivery time is just perfect and goods are same as shown. Highly recommended.”

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Posted 3 years ago

“Hey i am satisify from your service its good and deliver on time and the quantity also good thanks.”

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Posted 3 years ago

“This is a good service that I really like. Good quality, I will spend my money on this service many more times.”

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Posted 3 years ago

“very good service”

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Posted 3 years ago

“You are amazing thank you so much... I'll recommend you to everyone.”

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Posted 3 years ago

“Very useful product in good price and good customer service .....good delivery”

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Posted 3 years ago

“Great so amazing Great selection of clothes with big discounts and fast delivery that I ordered a roblox hoodie for my nephews incoming birthday.”

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Posted 3 years ago

“2nd purchase order here, ...in my opinion their service is pretty fast and good, and their customer service is also quite fast in responding to my complaints on my first order...”

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Posted 3 years ago

“Its much interesting and best online shopping way I have use it many times”

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Posted 3 years ago

“Maurice Haslam Excellent company to deal with, quick delivery, any problems sorted without any fuss. And good service l like Always this company. It is great”

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Posted 3 years ago

“i have superb experience with the small box....i get the dekeivery on time....price is also cheap than others...And customer service is superb...They deal like you a family...”

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Posted 3 years ago

“Good project”

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Posted 3 years ago

“This website Delivers the Exact thing that we wanted! Best in the Bussines for me.Price was bit high but Service is very good & Quality of the Goods are very Good.”

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Posted 3 years ago

“Very positive shopping experience. Quick, easy and professional”

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Posted 3 years ago

“Probably the best shopping online store, Super friendly staff!. The clothing is true to size, fabrics are great and styles up to date and GREAT prices. Glad I took the chance, now I'm a happy returning customer.”

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Posted 3 years ago

“Light in the box have huge variety of clothing collections. The price holds good for the item purchased. I found fast delivery and easy returns here. I can shop any type of brand.”

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Posted 3 years ago

“I love to there services the more there product uniquness and fast working almost everything perfect”

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Posted 3 years ago

“Great project really awesome work keep it up.”

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Posted 3 years ago

“I definitely confirm that this is a greatest to shop online. The site is easy to navigate, even for an online shopping beginner like me. The variety of products on this site is remarkable plus the customer care service is just splendid... I recommend light box 100&.”

Helpful Report

Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews