LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“they are really so amazing and effective. their all system are perfect. their services, price, delivery, returns & refunds are really good. everyone can depend on the Light In The Box for online shopping. thank you.”

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Posted 4 years ago

“a great services for all of us. i highly recomended it”

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Posted 4 years ago

“This is one of the best online shopping platform . I love this platform . This platform are 100 real.”

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Posted 4 years ago

“Light in the box is the best international shipping company i have seen so far they are very fast with orders, I had the best experience with them and I will recommend it to anyone.”

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Posted 4 years ago

“What a wonderful services this company providing to their customers. Really ! can't express how fast the shipping speed is. But the fees of shipping is a bit high. Anyways great service. Highly recommended”

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Posted 4 years ago

“recieved my package in time without any damage, thanks for the service”

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Posted 4 years ago

“If you looking for some discounts and low-priced items, this is an excellent and easy-to-use website. Now they have some offers. Everyone can get the best discount these days. There is one issue for me. Please simplify the on website. Overall best online shopping website.”

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Posted 4 years ago

“I appreciate their service, the speed of delivery is relatively fast. Professional and enthusiastic staff, the goods are also wrapped very carefully”

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Posted 4 years ago

“Wow this online shopnig is the most beautiful..This is a good shipping platform.. thank you so much for share this delivery shoping platfrom.It's a very good shopping app. I did not see 100% accurate app like this. I thank to the producer.”

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Posted 4 years ago

“Very nice works the nest can i see 😍😍😍😍😍😍”

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Posted 4 years ago

“excellent products of very good quality I love it very much it is wonderful I recommend it 100%”

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Posted 4 years ago

“I am always delighted to order from your company and just as much invaded with happiness when I receive your products whose quality / price are no longer to demonstrate ! To recommend to all !”

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Posted 4 years ago

“very nice delivery system i have ever seen. they deliver product on time .super service. Very trustable service.”

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Posted 4 years ago

“This app is awesome...i love this app...there service is awesome”

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Posted 4 years ago

“Excellent store for online purchases with reasonable prices on all its products which are of the highest quality and the shipping and delivery time is very fast”

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Posted 4 years ago

“according to my review this international shipping company is great for making online purchases with its own advice to have security and confidence in the appropriate purchase,however the shipment is little bit delay but i recommend it, late but safe delivery.”

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Posted 4 years ago

“Realmente aca puedo conseguir todo lo que necesito, desde una prenda de ropa hasta el aparato tecnologico del momento, el servicio es muy bueno porque cuenta con gente calificada en cada ramo, sus precios increibles al igual que la entrega super rapida, no he tenido ningun tipo de inconvenientes y son muy profesionales lo recomiendo 100%...”

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Posted 4 years ago

“La verdad el poco tiempo que estube usando esta app , me ha servido de mucho , para mi es una de las mejores en esta categoria , muy muy muy recomendada la verdad”

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Posted 4 years ago

“I am first time on this app. I am very happy with merchandise and my experience was excellent, when I asked about my order. I was given a reasonable explanation. This is so amazing and easy to use. I highly recommended to all of u.”

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Posted 4 years ago

“This is a superb online international shipping service. This is a high-security online shipping service. low price, good quality, very fast delivery.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews