LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“great post”

Helpful Report

Posted 3 years ago

“In such covid time..I always prefer to do online shopping..and in this process Light In The Box platform helps me a lot...This is the best online shopping platform..I got my every delivery on time..with great services...Thanks Light In The Box.”

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Posted 3 years ago

“Amazing Place For Online Shopping. Highly Recommended. Happy Shopping ❤”

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Posted 3 years ago

“This is the best shopping site. The service is quick and good. The product quality is also good and the delivery time is fast.””

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Posted 3 years ago

“I had very good experiences dealing with this shop. I got my every product on time and the staff of this company is very kind and friendly. I love this their services and recommended to everyone.”

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Posted 3 years ago

“This is great online shopping best platform real i like it app 🥰😍😍”

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Posted 3 years ago

“After using this onlineshopping for more than 5 months i can say that it really Satisfied the user demand. The delivery is more faster than expected. The customer dealing is really good .”

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Posted 3 years ago

“Good.The quality of the clothes is quite good, good value for money. I will buy again next time”

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Posted 3 years ago

“very legit website for online services. The products are genuine and I recommend everyone to visit.”

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Posted 3 years ago

“I must say it’s one of the best online shopping experience I’ve ever had, love your customer service, not to mention my package was delivered so quickly.”

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Posted 3 years ago

“Thanks for this this a good quality of shirts I loved them and give them 5 🌟”

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Posted 3 years ago

“Great site. Really great!!! I will recommend you to use this. Such a useful site.”

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Posted 3 years ago

“I like shopping online a lot”

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Posted 3 years ago

“It is a awesome delivery system and good product for customers”

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Posted 3 years ago

“its so helpful”

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Posted 3 years ago

“Wow.I just love this service.Good product,quick delivery,price all services are praiseworthy.Thanks.Keep it up.”

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Posted 3 years ago

“Light In The Box is a great online shopping place where people can find things of there choice.Services are very good and staff is corporative.I ordered a dress which i received in a few days.Im giving 5 stars.”

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Posted 3 years ago

“It's very helpfull for costomers.”

LightInTheBox 5 star review on 2nd August 2021

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Posted 3 years ago

“Nice pojact”

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Posted 3 years ago

“This is so amazing and great.”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews