LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“I really like this platform they have many varialty goods and shipping to many countries and average deliver date is 10 days and wonderful customer service so if you do more online shopping this pandemic time i recommend you LightinTheBox”

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Posted 4 years ago

“Hi. I was very elated with the type of service I received. It was very efficient and exactly what I needed. I will definitely be coming back for more and also tell my friends and family about this great opportunity. I will also use make more purchases using these means. Thank you.”

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Posted 4 years ago

“I love lightInTheBox it has really help me a lot am using other apps but lightInTheBox is the best for online purchase and they really make me happy I really enjoyed shopping with this platform”

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Posted 4 years ago

““Shopping clothing items online has been something I doubt every time but LightInTheBox changed that story. Cheap prices, quick shipping and quality materials aren't left out, and they last long,,perfect materials I have ever seen.”

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Posted 4 years ago

“Light box is really fascinating.i remember my first experience.fro the purchase to order them buying it was a doubtful experience at first but I got a hang on it. I was skeptical but light in the box came through .great review fast delivery up to date info's it's simply the best you all should try lightinthe box .it's amazing reliable speedy and accurate”

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Posted 4 years ago

“I absolutely love the company you order things and get them in good condition. It has excellent standard of service and the product pricing is great , delivery time was pretty fast with no damage on the products. There packaging also looked great with no sloppy work, so it was pretty great experience.”

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Posted 4 years ago

“I got a chance to shop online through lightinthebox through a friend and thanks to them I have found a new way to shop. Thank you for your dedicated service which is top of the competition, your prices were fair and friendly to my pocket which is something I really appreciated in these hard times. Thank you again.”

Helpful Report

Posted 4 years ago

“At first I did not like shopping online untill one of my friends told me about the service which I had no other option than to try it. On trying this LightInTheBox, all my problems has been solved because they go through all effort to satisfy their customer in a fast delivery way and at a moderate price keep it up”

Helpful Report

Posted 4 years ago

“From what I heard from my colleagues, I did not believe it until I decided to shop through this..Infact their service is wonderful and they go through effort to satisfy their customers I really appreciate your service..Your price is moderately perfect and ur delivery too is fast and efficient .Thanks a lot”

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Posted 4 years ago

“Although am new here, but with different peoples testimony, i can say that lightinthebox is the best in matters that concerns online shopping, with their friendly customer service and prompt delivery system. As the saying goes "in the presence of two or more witnesses a fact is established" I can say that lightinthebox is a one stop shop for online shopping.”

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Posted 4 years ago

“All though am new here, but with peoples comment, I strongly believe lightinthebox shopping experience is one of a kind, and I am desperately in need of giving them a trial. Because as the saying goes "in the mouth of two or three witnesses, a fact is established" I can boldly say that lightinthebox is a one stop shop for online purchase.”

Helpful Report

Posted 4 years ago

“At first I was worried because we are in a pandemic and I wasn't sure when I was going to get my order, but when I did finally order I got it on time with no problems, the clothes were exactly what I ordered for. Lightinthebox is a great place to shop and they have good support systems and even greater postal services.”

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Posted 4 years ago

“Wow they made me happy many times anytime I shop with them I always happy about the sliping fast friends please shop with them very fast and easy”

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Posted 4 years ago

“If there's anything I stand against is shopping online, I talk people out of it because of my previous experience in other site But one day, on contingency i othered a cloth not hopping for something Gosh, it was the talk of that function I really love this guys, they satisfy their customers, no flaws”

Helpful Report

Posted 4 years ago

“At first, I was skeptical about shopping online because of the bad experiences I’ve had with other online vendors. But when I ordered my daughter’s Halloween costume I got it on time and it fit perfectly. I really enjoyed shopping with light in the box because of the variety, good prices, and great customer service.”

Helpful Report

Posted 4 years ago

“Shopping clothing items online has been something I doubt every time but LightInTheBox changed that story. Cheap prices, quick shipping and quality materials aren't left out.”

Helpful Report

Posted 4 years ago

“Shopping clothing items online has been something I doubt every time but LightInTheBox changed that story. Cheap prices, quick shipping and quality materials aren't left out.”

Helpful Report

Posted 4 years ago

“I had already given up on buying products online, but when I tried lightinthebox, i was impressed ,they have one of the best customer services, their package is affordable and they deliver their package on time , I have never returned or demanded any refund from them due to their good overall package service”

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Posted 4 years ago

“LightInTheBox is the best postal service on planet earth, quote my words any day any time. This company made me smile after all the trauma i have gone through from different delivery companies. I am satisfied with their on time delivery service, its the best ever. I am surely gonna recommend to my friends and families.”

Helpful Report

Posted 4 years ago

“A great place to Shop, Buy and get your shipping deliver the convenient of your time required to deliver. i really loved their customer support service making easier for customer to shop with them. i really recommend there service and product is legit and calling attention to zero your mind and trend with them.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews