LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“It is an excellent page to order orders, since it has many products and a great variety with good prices internationally, the only problem is that it tends to fail from time to time and they take a long time to arrive, if they could solve that aspect it would be perfect.”

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Posted 4 years ago

“Ordered shoes from this company, arrived as described with the quality and price.very very happy”

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Posted 4 years ago

“I have been extremely happy with their service. They are providing a good fast delivery. I'm very satisfied with them. I will recommend this site to my all friends and family.”

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Posted 4 years ago

“even though we over weighted little bit but they allowed it so kind of them and the delivery was very fast and secure. clearing was even faster than anyone here . thank you so much”

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Posted 4 years ago

“This seems a good place to buy things and explore the market online. Android application also very helpful to the customers who use their mobile phone to interact with the shopping. Some minor glitches are their with the application. Although that happens, this is a good option to shop online.”

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Posted 4 years ago

“I feel identified and know that I have this type of need that makes us all feel comfortable and safe. I always see their skills and their way of having a market for the public and that makes the brand of great reputation.”

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Posted 4 years ago

“Wow these site is absolutely perfect for shopping online it makes customers job easier because of their delivery style”

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Posted 4 years ago

“I am happy with their service. They are best in their business. They know how to deal with customers. Though response was a bit slow but im okay with it. I hope they will continue with their excellent service.”

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Posted 4 years ago

“Good and trusted service ever. Thanks a lot... Team”

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Posted 4 years ago

“I can say that not all apps or websites are quite countable during shipping some items but i can say that this one is something we can be feel safe i guess 80% because my friend has already buy something on this one it the flow goes smooth he said.”

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Posted 4 years ago

“That's amazing lightin application.it is a very good apps. I like it. Now i am always use this apps.Thank you.”

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Posted 4 years ago

“This is a very good online shopping site. Me and my family members are going on this site for any shopping. There are in very good product . This is a best online shopping site.”

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Posted 4 years ago

“I likee it very esay and fast i love”

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Posted 4 years ago

“I like this company very much. its services are quite a bit excellent. I would like to suggest everyone to shop through this company. thank u.”

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Posted 4 years ago

“First of all my l tried to buy some goods from you but the price was so high that I couldn't afford.do l plead for the the reduction of prices”

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Posted 4 years ago

“Variety of products available in its vast inventory to choose from. Admirable customer service always polite and gentle to us. Time to time various offers and discount is also provided...Prices here are genuine and reliable more as compare to others... Happy and satisfied with its services..”

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Posted 4 years ago

“The site is good...i often use this for online shopping because it has affordable price with good quality..but the delivery charge is much though they are unable to deliver order very late. This delay in receiving order make me little bit dissatisfied.. Though in overall is very good except delay in delivery..The way they treat us is very good..thanks for the great services in this pandemic”

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Posted 4 years ago

“One of the best shipping and Delivery company. As for dispatching and delivery due to the over demand many shipment not delivered on time. But its best for other aspects.”

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Posted 4 years ago

“I highly recommend it. This is super shopping experience with the light in the box company! I am very satisfied with the quality and the speed with which I received my package. I highly recommend it!”

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Posted 4 years ago

“delighted with its excellent quality products. the material is very good. your wonderful attention and the shipment was on time. Good job, keep it up.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews