LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a fraud company, they have misleading ads, no refund, they are shifty, I open a dispute case with PayPal they asked me to close the case before they give a partial refund, avoid.”

Helpful Report

Posted 4 years ago

Dear Customer, We would like to help you with this. Can you please tell us your order number? Please note that Paypal will keep the funds on hold until they've reviewed your case. If we made an agreement we will need you to close the dispute and allow our services to instantly process your refund. This way a satisfactory outcome will be reached quicker and with less hurdles. If you can tell me your order number then I will be happy to chcek this for you! We wish you a nice weekend! LightInTheBox Customer Service Team

Posted 4 years ago

“This is amazing. It is such a great app. They have such a quality product at an affordable price. the delivery system is also too good. I got my products faster than They have several categories and the products are well organized. This entire ap is so good and runs smoothly. I became a fan of this app. This is a great offer for customers. They have excellent customer services. I personally suggest this app to other people. I is very user friendly.”

Helpful Report

Posted 4 years ago

“Un site avec des atouts exceptionnels pour acheter en ligne, surtout avec les codes qui me permettent de payer mes articles moins chers. Je recommande vivement ce site pour vos achats. De la facilité d'achat aux délais d'expéditions, vous prendrez certainement du plaisir comme moi à utiliser LightInTheBox pour vos achats en ligne.”

Helpful Report

Posted 4 years ago

“I ordered from the site and the handling was very wonderful .... He will be in close and permanent dealings Thanks to the site owners ^ - ^ ... I wish you progress and prosperity ....”

Helpful Report

Posted 4 years ago

“I ordered from the site and the handling was very wonderful .... He will be in close and permanent dealings Thanks to the site owners ^ - ^ ... I wish you progress and prosperity ....”

Helpful Report

Posted 4 years ago

“Excelente aplicativo para compras. Amei. Boa experiência de compra. Eu classifico a classificação de cinco estrelas para este aplicativo.” Melhor site de compras melhor devolução e melhores preços para o produto cinco estrelas para esse site é muito pouco parabéns aos desenvolvedores do site sério gostei muito do site para compras”

Helpful Report

Posted 4 years ago

“The service is very good , acurrate they deliver my product on time without any damage ,within 3 working days they deliver my product as I have expected over I have good experience . I have not expected but the packing was also very good , I got the product what I want.”

Helpful Report

Posted 4 years ago

“I ordered from the site and the handling was very wonderful .... He will be in close and permanent dealings Thanks to the site owners ^ - ^ ... I wish you progress and prosperity ....”

Helpful Report

Posted 4 years ago

“Amazing. Finally, I found a genuine shopping app. Personally, I am not a fan of online shopping but this app is great. They have an amazing quality product at an affordable price and the delivery system is also amazing. I order some products from here and I got it in a short time. This app lets you search the several categories and view the product before adding it to the cart. I strongly recommend this app to other people.”

Helpful Report

Posted 4 years ago

“The best thing about this site is there is a big bunch of varieties for everything. Specially their Black Friday sale saved my wallet if it's not immediate for anyone then highly recommended shopping online site.”

Helpful Report

Posted 4 years ago

“Gostei muito da interface desse site, ótimo não tive nenhum problema os preços são muito bons a entrega é super rápida não tenho do que reclamar parabéns aos desenvolvedores, além disso disse para outras pessoas também participarem do site sério gostei muito valeu muito apena ter encontrado esse site #melhor site de todos É o melhor é que a devolução é muito importante é muito boa”

Helpful Report

Posted 4 years ago

“Gostei muito do site, muito fácil, muito leve, qualquer pessoa consegue acessar e realizar seus pedidos de compras muito rápido e prático. O atendimento é rápido e prático e não te deixa na mão, respodem rápido e estão sempre a disposição. Recomendo demais esse site os preços são super acessíveis e qualquer pessoa pode comprar. Super recomendo! Abraços e boas compras”

Helpful Report

Posted 4 years ago

“They give me an amazing experience in my first shopping through this app. So I decide to download their app on my phone. Their shipping is very fast and my orders is arrived well. Its price is also affordable. I will love to shopping here again next time. I am so satisfied.”

Helpful Report

Posted 4 years ago

“Lightinthebox definitely by all stretch of the imagination the best of the best things to have happened to me in recent times. I really do not mean to over exaggerate about the bountiful prowess of lightinthebox but its sure to be everything wonderful, top notch and elegant that you might be looking for. Definitely will be worth the try.”

Helpful Report

Posted 4 years ago

“Wow amazing this service.it is one of good for shopping”

Helpful Report

Posted 4 years ago

“This is a wonderful site. The products are just awesome. The customer service is very good. This site also provides lots of discounts with quick delivery. Overall I just love this site and I would personally like to recommend you all to use it. This site is really very trustable site. ❤️❤️”

Helpful Report

Posted 4 years ago

“LightInTheBox is the best shopping app I've ever used. I'm very satisfied with this app. It's much easy to use. I brought many things through LightInTheBox. The products are so much attractive and wonderful. I want to tell everyone please use LightInTheBox.”

Helpful Report

Posted 4 years ago

“If I'll talk about me personal experience then all the products I brought online were osm...!! Ya but I'll recommend you to be aware of fraud website. You can choose a trusted website for your shopping. If I talk about me then I can say I like online shopping more then to just go to the market. I recommended this online shopping site. it's very useful .. love it.”

Helpful Report

Posted 4 years ago

“this site is awesome in this field,,, thank you so much for making such an online shopping site..this site helps me also for a good shoping..I mean it is the best site ever I seen.”

Helpful Report

Posted 4 years ago

“This is what I was waiting for. Amazing service with fast delivery service with great customer care response. I don't know why people are leaving negative feedback. For me it was the great experience. So, I will give 5 star rating.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews