LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,099 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“I have used this company many times over a few years. I purchase bright and colourful shirts to wear in class at a local school. The shirts are very good quality, value for money and are delivered quickly. The kids love them.”

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Posted 1 year ago

“I like all your clothes and shoe very good quality only had trouble once said large and were medium but all the rest which is 50 shirts trs and shoes they are the only I could find. I've recommended to all my friends and some have ordered already”

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Posted 1 year ago

“Prompt shipping ,well packaged ,good customer service and a wide variety of affordable goods on offer,make this a delight !”

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Posted 1 year ago

“Excellent service top quality products and super efficient and fast delivery service”

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Posted 1 year ago

“The most comfortable pair of shoes I have ever owned! Thank you so much!”

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Posted 1 year ago

“LightintheBox is a super company with super products, super service and super prices.”

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Posted 1 year ago

“Good company.quick delivery of orders,cheap prices not short in quality and sizes fit well”

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Posted 1 year ago

“Excellent Everything exactly as it says on tin. Very Happy with my Purchase.”

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Posted 1 year ago

“Good firm”

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Posted 1 year ago

“Excellent Service and product really beautiful. No delays in delivery and was kept informed”

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Posted 1 year ago

“The service has been reliable on every order and they keep you posted on the status of the deliveries. The quality of the merchandise is also good”

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Posted 1 year ago

“Fantastic Site very happy with my purchases”

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Posted 1 year ago

“From start to finish, good selection, good affordable prices & very quick delivery. Would highly recommend , will definitely order again”

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Posted 1 year ago

“I have always been delighted with my purchases, they arrive as described and are good value for money.”

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Posted 1 year ago

“Clothes lovely. Bought for a wedding felt great. Order in plenty time for sizes”

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Posted 1 year ago

“Great shopping experience, something for everyone! Delivered to your door.”

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Posted 1 year ago

“Some stuff I ordered was OK some stuff was wrong size not over happy over all”

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Posted 1 year ago

“Sizes not always what they should be otherwise lots of items you can't get elsewhere Great prices good quality”

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Posted 1 year ago

“Amazing shirts that really stand out. Well made well and so far consistent sizing. Well done to all involved.”

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Posted 1 year ago

“Item arrived and am very pleased with it”

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Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,099 reviews