Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

“This shop is so convenient and reliable..the price is reasonable for the items.make your day be light, worry no more.”

Posted 4 years ago

“I recently ordered some dance shoes from LightInTheBox. Initially, I loved them, but then there was an issue with them. I contacted customer support and they answered fairly fast and provided me with a full refund and did not require me to return the shoe. The items on LightIngTheBox are what you would expect from a value website but I have had pretty good experiences with most of the items from the website. As long as you read the reviews and follow the measurement guides, you should be fine!”

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Posted 4 years ago

“Their service is very good, they are responsible for having an experience of buying some shoes and all of them came out perfect. I recommend it”

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Posted 4 years ago

“world most popular online shopping site and customer service are very well. very fast delivery .”

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Posted 4 years ago

“trang này rất tốt và uy tín , rất hài lòng khi được sử dụng và nó mang đến cho tôi 1 tải nghiệp tuyệt vời”

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Posted 4 years ago

“This good online website for shopping I bought some clothes from here quality is better i visit there next. Shanu.”

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Posted 4 years ago

“This is an unbelievable rip-off! I ordered a "wool-cashmere jacket" and what I got was a completely different product. There was no resemblance to the ordered product, neither the color nor the style. And when I wanted to return it, they kept telling me I should accept a 50% refund and keep the jacket. I insisted on sending it back and when I did, they told me they didn't receive it because I sent it to their shipping location - they never gave me a different address although I told them in several emails that I will send it back. After another myriad of emails I now had to accept the 50% refund and they have their jacket back anyway. THIS IS A HORRIBLE STORE. PLEASE DO NOT BUY FROM THERE!!!”

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Posted 4 years ago

“Very nice and amazing service . I really like it . I always use this service for my online shopping . It is very useful for me . I highly recommend to my friends use this service for shopping . Always good quality product in good prices .”

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Posted 4 years ago

“Trusted company. Its trusted there is no problem. Already brought somethings no problems. Its ok”

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Posted 4 years ago

“Great Discounted items!!! I don't expect more than what I pay, so how can I be disappointed. I have received everything that I've ordered and what I have received is more than I expected. Not everything you order is from the same seller so they do arrive at different times. I KNOW what I ordered is going to take at least 1 month or so. I would definitely recommend to a friend!!!”

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Posted 4 years ago

“The product is quite fantastic. I am in love with their services. Great customer service and relationship in both pre-sale and after-sales. A great differential is the customs insurance. The product I ordered was of great quality which I did not expect at all. The prices are excellent and the styles and fabrics are splendid. I totally recommend this company and will use it again.”

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Posted 4 years ago

“it's very simply shopping website. It's really amzing .I'm searching for this type shoppingwebsite and now i am so happy to have this website .It really work well.It's really easy to use and easily usabl.IT'S VERY AMAZING”

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Posted 4 years ago

“Fantastic shopping experience with the light box. They have very good customer support and a vast variety of quality products to satisfy a customer. I'm totally satisfied with their service and also recommend everyone to visit the light box you'll love it.”

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Posted 4 years ago

“This is an unbelievable rip-off! I ordered a "wool-cashmere jacket" and what I got was a completely different product. There was no resemblance to the ordered product, neither the color nor the style. And when I wanted to return it, they kept telling me I should accept a 50% refund and keep the jacket. I insisted on sending it back and when I did, they told me they didn't receive it because I sent it to their shipping location - they never gave me a different address although I told them in several emails that I will send it back. After another myriad of emails I now had to accept the 50% refund and they have their jacket back anyway. THIS IS A HORRIBLE STORE. PLEASE DO NOT BUY FROM THERE!!!”

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Posted 4 years ago

“Light in the box is a very good website on which I have experienced a lot by shopping, I have given my friends a chance to shop there too. ❤I use for personal shopping like this, you must use it once thanks ❤❤❤”

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Posted 4 years ago

“When we are comparing the customers LightlnTheBox with other company, It's a very good customer service than others. I must thank them for that. Because we hope good customer service. The price is also very good with low price than other companies. I can see fast delivery their products. Further returns & refunds are great. Therefore I recommend LightlnTheBox.”

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Posted 4 years ago

“Really an outstanding and awesome experience over here . I came here after shopping few items . Iam so excited and promise you all to buy everything from here from today on wards . Proud to be a member of this shopping site . I enjoued a lot while shopping here .”

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Posted 4 years ago

“Great service man! That's what I was looking for. I was searching for this real product for a long time in the local market, but they showed me a duplicate one and I didn't buy it. Then I found this shop and I was a little bit confused about the quality of the product. But the product was genuine with reasonable price. I am really happy with the shopping experience. Thank you.”

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Posted 4 years ago

“The product is quite fantastic. I am in love with their services. Great customer service and relationship in both pre-sale and after-sales. A great differential is the customs insurance. The product I ordered was of great quality which I did not expect at all. The prices are excellent and the styles and fabrics are splendid. I totally recommend this company and will use it again.”

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Posted 4 years ago

“An excellent purchasing company, I am satisfied with my product. I recommend it!”

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Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox Reviews