Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

“I ordered a Trijicon rifle scope from this company USHAPPYSHOP or whatever bogus name they call themselves. I was immediately charged and waited several months for my order. When it was received, it wasn’t what I ordered and in its place was a cheaply made knockoff item that fulfilled the order but it is not worth much. I have written the company and got one email in a month of writing multiple times. This company is probably a Chinese Company that does not care how they screw over and rip off Americans. How can you get remedy for something like this? Can I dispute the charge or sue? Please advise.”

Helpful Report

Posted 4 years ago

“the best delivery services on marketplace that LightInTheBox this company. I have made purchase with them several times, they are nice, they have good delivery services and timely, it's amazing service & lowest delivery cost.”

Helpful Report

Posted 4 years ago

“I ordered a Trijicon rifle scope from this company USHAPPYSHOP or whatever bogus name they call themselves. I was immediately charged and waited several months for my order. When it was received, it wasn’t what I ordered and in its place was a cheaply made knockoff item that fulfilled the order but it is not worth much. I have written the company and got one email in a month of writing multiple times. This company is probably a Chinese Company that does not care how they screw over and rip off Americans. How can you get remedy for something like this? Can I dispute the charge or sue? Please advise.”

Helpful Report

Posted 4 years ago

“LightinTheBox is well other than available! I have ordered wholesale packages, and they really so much supportive for their customers. Their shipping times were so fast, and in all my orders, at least almost products came as it is, which is quite good, considering if one orders a lot of items. Their customer care is really amazing, they respond quickly if you have any queries and they will work with you till the issue is solved! I highly recommend ordering from these guys, especially if you are Dropshipping or just a normal online retailer, you won't regret it”

Helpful Report

Posted 4 years ago

“Online shopping is great to find that one item you have been looking for forever. But you can be let down by mismatching product descriptions and images. This year, I had a very specific product in mind for my boyfriend’s Christmas gift. He had been talking about this product for a year and I wanted to impress him by getting the exact thing he wanted. I had a photo of the exact make and model that he wanted, but I didn’t know which store would have it. So, two weeks before Christmas, I went online to find it rather than wasting a lot of time walking from store to store without guarantee of finding it..”

Helpful Report

Posted 4 years ago

“This is one of the best online platform for online shopping. Their free delivery, product quality satisfied me. I bought some cloths for my children and wife. I found unique product ,good behavior from this site. My wife and children loved their service that .makes me happy. I recommend others to deal with them for better service”

Helpful Report

Posted 4 years ago

“This is outstanding! I have ordered wholesale packages and their response were so much supportive. Their shipping times was so faster, That was quite good, considering if one orders a lot of items. Their customer care support was so much responsive, they respond quickly if you have any queries and they will work with you till the issue is solved! I highly recommend ordering from them, especially if you are an online retailer, you won't regret it! Thanks me later.”

Helpful Report

Posted 4 years ago

“This is a trustable site. Anyone can easily buy product from here. these product is really amazing. i buy many products from this site, So, hope will also buy .”

Helpful Report

Posted 4 years ago

“Happy Shopping, it amaizing, delivered on time, services quality are excellent and friendly communication system, Thank you.”

Helpful Report

Posted 4 years ago

“purchase with them several times, they are nice, they have good delivery services and timely, all you have to do is simply follow the website leading/ guide to choose the best option for yourself and relax..you have nothing to worry about, i would recommend to everyone.””

Helpful Report

Posted 4 years ago

“This is a trustable site. Anyone can easily buy product from here. these product is really amazing.”

Helpful Report

Posted 4 years ago

“This is a trustable site. Anyone can easily buy product from here. these product is really amazing.”

Helpful Report

Posted 4 years ago

“purchase with them several times, they are nice, they have good delivery services and timely, all you have to do is simply follow the website leading/ guide to choose the best option for yourself and relax..you have nothing to worry about, i would recommend to everyone.”

Helpful Report

Posted 4 years ago

“A important site for everyone.it is a great site.Lightinthebox is a best site”

Helpful Report

Posted 4 years ago

“Great site! These guys know what they ate doing and go an extra mile to make their customers feel satisfied. The site has got very friendly workers who cannot dissapoint their customers. The prices is way too much attracting. Their delivery services are on time! I'd just recommend everyone to shop using this site. It never dissapoints!””

Helpful Report

Posted 4 years ago

“LightInTheBox this company is good, I have made purchase with them several times, they are nice, they have good delivery services and timely, all you have to do is simply follow the website leading/ guide to choose the best option for yourself and relax..you have nothing to worry about, i would recommend to everyone.”

Helpful Report

Posted 4 years ago

“Good are delivered on time, services are excellent, keep it up. thank you for the good customer care.”

Helpful Report

Posted 4 years ago

“LightinTheBox is the best! I had ordered lots of wholesale packages with these guys, and they really care for their customers. I had experienced faster shipping times, and in all my orders, at least 98% of products came as is, which is quite good, considering if one orders a lot of items. Their customer care is really amazing, they respond quickly if you have any queries and they will work with you till the issue is solved! I highly recommend ordering from these guys, especially if you are Dropshipping or just a normal online retailer, you won't regret it!”

Helpful Report

Posted 4 years ago

“Excellent service! I just order on LightInTheBox for a product and they did not take a long time to deliver. Which make me so impressed! And the quality of that product was Mind Blowing! At first i couldn’t rely them. I recommend LightInTheBox services to all to try. Just awesome! Thanks.”

Helpful Report

Posted 4 years ago

“It is becoming famous oline shopping platform. It is the best platform i think. Their service has made me satisfied. Their products quality are good. Their delivery time is also fast and price is also relatively low and affordable. I wish their betterment and hope they will progress more very soon. Thank you.”

Helpful Report

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox Reviews