LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“amazing experience with this site. all products quality and the site is great. i love it”

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Posted 4 years ago

“Amazing app in my vision it is very use full for us and it is very help ful of refunds and make me so inspired love u forever.”

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Posted 4 years ago

“light es una compra en linea internacional de maravilla de la mejor calidad es toda una maravilla se los recomiendo a todos los paises que el mejor servicio y de calidad”

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Posted 4 years ago

“I have not had any problems, I have been using your service for several months and I can truly assure you that they are the best, I highlight the quality of your service and the speed of your attention, THE COMPANY HIGHLY RECOMMENDED”

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Posted 4 years ago

“I really like your service. The product gets at given time safe. This site is safe and very relaiable.”

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Posted 4 years ago

“Lightinthebox is an awesome shipping company I have recommended this to some of my friends and relatives. This international shipping company is great for making online purchases . it presented delays in the agreed delivery,the packaging was good, and the shipment arrived in excellent condition as agreed”

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Posted 4 years ago

“This international shipping company is great for making online purchases with its own advice to have security and confidence in the appropriate purchase, however, it presented delays in the agreed delivery, the packaging was good, and the shipment arrived in excellent condition as agreed , I recommend it, late but safe delivery.”

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Posted 4 years ago

“Such a great shopping platform is Light In The Box.! I am satisfied with my order and from my current experience with the provider would recommend to shop puzzles on this site. I loved this app cz many good costume shopping to this site, I have used them a lot of times and I have recommended this to some of my friends and relatives .Customer service is good response. So I'm comfortable with that. Recommended.”

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Posted 4 years ago

“Exellent, very good shopping experience here.......amazing site for online shopping, low price, delivery on time.”

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Posted 4 years ago

“So, I have used this for over five years, And so far I feel it has been very good. Once when my order went to the wrong address they gave me a refund!. Although the delivery price may be quite expensive compared to others I think it's not that bad. I would give their customer service a 4 star due to the fact that they take long to respond.”

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Posted 4 years ago

“One of the best shipping companies Thanks you are here Very respectable company, exact dates”

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Posted 4 years ago

“This is one of the best online shipping company in my experience!! I’ve never thought that my parcel will reach so sommoth and fast. Thank you for the best service.”

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Posted 4 years ago

“LightlnThebox" It is a great way to buy and sell goods/products. Also if there was ever a problem with a seller or item. LightlnThebox has always stepped in and corrected the issue. Very cool that they have a support team always there too help. Definitely the most trusted app I have on my phone. love being able to buy or even look at different products on the regular. Only thing I do not like is the tax on items which has been a real drag latley.”

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Posted 4 years ago

“A highly professional shipping company, offering good products for a good price with fast shipping, thank you for your professionalism”

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Posted 4 years ago

“Ótimos preços com produtos de qualidade. Me recepcionaram super bem no atendimento ao cliente. Na entrega o produto chegou muito bem embalado, intacto!.”

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Posted 4 years ago

“So far I have no complaints about this company, my orders have arrived on time and in good condition, I hope they continue working in the same way, thanks for the good service”

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Posted 4 years ago

“Very good platform to be new is very good, you can buy at an affordable price a suggestion is that the delivery is shorter”

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Posted 4 years ago

“The service is good. I hope they give much better services in future! Good Luck!!”

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Posted 4 years ago

“LightInThebox is a nice app.....it is one of the best shopping app.......it is easy to use for me...timely delivery and it is what you order for that you get unlike some shopping app where the images are fake.....👍👍👍 I received the first order I placed with this app.”

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Posted 4 years ago

“Very good jobs”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews