Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

“I bought a faucet from them that I wanted to use after I finished remodeling my bathroom. Unfortunately, the faucet does not fit and I cannot use it. I have tried to submit ticket numbers and the staff has not been helpful at all. They are acting like I didn't buy it from them when the order is right in my account. I am trying to return this faucet as it was rather pricey and I cannot afford to eat the cost. Update: the company has reached out and is offering a full refund so I am waiting to hear back from them. They have been really helpful so far that I am willing to buy from them in the future.”

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Posted 3 years ago

“I bought a faucet from them that I wanted to use after I finished remodeling my bathroom. Unfortunately, the faucet does not fit and I cannot use it. I have tried to submit ticket numbers and the staff has not been helpful at all. They are acting like I didn't buy it from them when the order is right in my account. I am trying to return this faucet as it was rather pricey and I cannot afford to eat the cost. Update: the company has reached out and is offering a full refund so I am waiting to hear back from them. They have been really helpful so far that I am willing to buy from them in the future.”

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Posted 3 years ago

“Oneline sopping is very good. I love this. It verry helpfulness for us. This side is verry good.”

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Posted 3 years ago

“Yes! I will happy”

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Posted 3 years ago

“THIS IS NOT THE WIG THAT WAS PUCTURED...ARE YOU KIDDING ME YOU SCAMMERS, IM GOING TO POST THESE PICTURES ALL OVER THE INTERNET, I'M GOING TO REPORT YOU TO THE BETTER BUSINESS BUREAU...IM GOING TO REPORT YOU TO MY STATE ATTORNEY!......”

LightInTheBox 5 star review on 2nd August 2021

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Posted 3 years ago

“this company are very nice. I like this company. this companies be helpful company. I hope this company helping all men. thank you this company admin.”

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Posted 3 years ago

“Great service. I had a wonderful experience with them”

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Posted 3 years ago

“This place are so amazing for online shopping I love that so much”

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Posted 3 years ago

“My experience with Light in the box is really awesome few days back i bought a hoodie and its quality was actually good which was offered to me at a very low cost ...So anyone who is planning to buy anything from them just go for it !!”

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Posted 3 years ago

“I have experienced shopping very well on this store I like it”

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Posted 3 years ago

“Superb Site Highly recommend site for online shopping ❤❤”

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Posted 3 years ago

“Yes happy just enjoy”

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Posted 3 years ago

“This is massive shopping experience.great customer service.I love it.”

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Posted 3 years ago

“I just got my first order and I have one word WOW!!!! Love, Love, Love these cloths!! I had my doubts before I ordered because most sites plus size cloths are too small and I'm usually disappointment, but not this time!! The shipping was also really fast1 only took about 9 days to get to me. Love it!! I'll be back to buy more. For Sure!”

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Posted 3 years ago

“This is a very safe and reliable place. Very well I like this,the staff here is very efficient, very reliable to do our work quickly, easily and safely. “i have great experience i love it and i hope everyone will be satisfied. i appericaiate you on this ssuccess.”

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Posted 3 years ago

“First of all i had a great introduction about your service, you made sure i understood the whole process, your priducts are amazing so as the price is reasonable.Thank you”

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Posted 3 years ago

“Love this site! Very good support service and they give us exact product what i need and what i ordered. Thanks ❤️”

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Posted 3 years ago

“I committed to great service and were very friendly. The atmosphere was awesome and I definitely liked that you have a very modern style. Most importantly, every food and drink on your menu tasted great! Like”

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Posted 3 years ago

“Ordered bike clothes. Came more than a month after their corfied ship date. Clothes were poor quality also were stitched incorrectly that would not fit but they would not take it back for exchange. Looks like rejects but are sent as new. Don’t buy from this company! Real rip off!!”

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox Reviews