LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“LightInTheBox it's an astonishing web based shopping place I have seen. It is useful to everybody and we can undoubtedly looking for this organization yet its correct side of box have improve for bunches of value. Generally speaking I thoroughly suggest this organization for shopping.”

Helpful Report

Posted 4 years ago

“Ilove online shopping and light in the box is the flatform am using and i dont have problem with this flatform..”

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Posted 4 years ago

“Excellent service, I totally recommend it. Delivery is fast, perfect for online shopping”

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Posted 4 years ago

“It's actually a best international shipping company and also easy to use and it's safe and secure so I wants to recommend it .thanks””

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Posted 4 years ago

“If you looking for some discounts and low-priced items, this is an excellent and easy-to-use website. They have the best and valible offers. Everyone can get the best discount these days. There is one issue for me. Please simplify the on website. Overall best online shopping website.”

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Posted 4 years ago

“Woow This Company Is a Amazing..I Orderd 2 Items and They Sent Me to Very Quickly..I Highly Recommented This Web Site Is a Very Trusted Web Site..You Can Join This Web Site And Enjoy It..Thanks”

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Posted 4 years ago

“This company customer service is very well. and on time delivery. Product quality is very good. Thanks for this company.”

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Posted 4 years ago

“My items arrived in good time and both have been put through their paces. I'm really happy with both and am about to reorder the gloves again which are great for my runs. Following my review my query was dealt with promptly and fairly”

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Posted 4 years ago

“I rated you five stars cos you deserves i really like your service now, the best online shipping i ever know but what makes me frustrated is that your customer care isn't response quickly please solve this issue that's the only problem i have with your service though i knew you have many customers but please fix this problem thank you so much”

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Posted 4 years ago

“Really i like i am very happy for this service used very easy and fast i strongly recommend i love😘😘😘”

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Posted 4 years ago

“This is no fluke guys. If you're looking for the best international shipping firm that is super reliable and efficient with good services, then look no further. This firm is certainly the go to for all things shipping both local and international.”

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Posted 4 years ago

“Due to this covid situation...I only done my shopping from online....according to me this is the best site to order anything I am with service provided to me...one day I got my delivery delay but it's fine because I satisfied with the services.”

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Posted 4 years ago

“Lightinthebox is a good online shopping website company. I have downloaded their app from the google play. Although there are some minor glitches in the application, this gives you full satisfaction on purchasing and receiving items online. Yes I would recommend you to explore the website as well as the google play app.”

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Posted 4 years ago

“This international shipping online shopping company is the good . I'm satisfied from this company. Thank you”

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Posted 4 years ago

“Really the products that arrive are of good quality and arrive in a very fast time”

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Posted 4 years ago

“good price, packing & little bit slow but solved with fast customer service”

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Posted 4 years ago

“Its amazing light box,i feel so happy but its right side of box have improve for lots of quality.” “Wow just amazing. I think it is one of the best international shipping online shopping company that is very helpful to everyone & we can easily shopping for this company.”

Helpful Report

Posted 4 years ago

“I like to shop in LightInTheBox . Because there services are best . I always feel good to shop here. The quality of there products are the best. So I highly recommend it to them who are searching for a good online shop.”

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Posted 4 years ago

“Good work guys. I surely love this shopping experience. It seems to be my number 1 online shopping website now. Thank you for this platform.”

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Posted 4 years ago

“The product quality and shipping service is very well. I'm satisfied. I'm planning to purchase more products.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews