LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,099 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time. Excellent service and quality at a good price”

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Posted 2 years ago

“I have ordered a few things from here and will continue”

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Posted 2 years ago

“EXCELLENT QUALITY POLOS AT VERY REASONABLE PRICE DELIVERED IN AN ACCEPTABLE TIME.. BOUGHT ONE POLO FIRST AND WAS SO PLEASED I BOUGHT 2 MORE AND HAVE NO DOUBT I WILL BE MAKING MORE PURCHASES FROM LIGHTINTHEBOX . MY WIFE IS CURRENTLY LOOKING AT BIKINIS FOR OUR UPCOMING HOLIDAY. POLOS ARE TRUE TO SIZE AND FIT PERFECTLY”

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Posted 2 years ago

“Beautiful dress earrings and necklace.The dress is as described and looks fantastic and good quality.I ordered a extra size as I saw the reviews regarding sizes.The earrings were perfect and the necklace was nice and fitted lovely”

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Posted 2 years ago

“I thought the dresses I bought were very nice and a good fit”

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Posted 2 years ago

“The clothing is allways well made and stylish. The fit is correct to the size you order and the cut of the clothes is great. I would recommend Lightinthebox to anyone”

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Posted 2 years ago

“Value for money. I had to go two size up but overall love the dress.”

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Posted 2 years ago

“Extremely pleased with my purchases and very good quality, thank you 😊”

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Posted 2 years ago

“excellent products excellent service great prices”

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Posted 2 years ago

“I have just bought a pair of shoes from light in the box and I absolutely love them, I get comments all the time from people saying how unusual they are and how much they love them.”

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Posted 2 years ago

“Good thanks”

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Posted 2 years ago

“So easy and fun to shop on LightInTheBox, so many options to choose from and prompt feedback from customer care in case of any problem. I've bought many things via the app and I'm looking forward to buying more. Thank you LightInTheBox for being exceptional, you're simply wonderful.”

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Posted 2 years ago

“I rate a 5 fantastic choices,unbelievable prices do it to believe it very good quality,delivery to the letter thanks LighlnTheBox .”

LightInTheBox 5 star review on 20th September 2022

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Posted 2 years ago

“Good produkt,slow delivery”

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Posted 2 years ago

“I received my wig really quick ,, it looks so natural on me I can't believe how real it looks ,, to say it’s synthetic it’s amazing !!! Really pleased with the quality. Thank you”

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Posted 2 years ago

“Excellent quality products. True to size and look so lovely on. Will definitely buy from them again.”

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Posted 2 years ago

“Excellent service,and the products are fantastic,all great sizing ,and amazing value for money ,”

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Posted 2 years ago

“I have found their range of clothing to be exciting and interesting. The quality is very good and the fit always perfect.I have bought a number of items of mens clothing from them,and will continue to do so.”

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Posted 2 years ago

“Love this company and everything it brings to its customers, quality products at affordable prices, recommended.”

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Posted 2 years ago

“I find this site excellent for my purchases of mens clothing. The sizes are correct and all the items I have bought have been good quality. You also get plenty of discount offers Be prepared to wait awhile for your order but you won't be disappointed at the quality.”

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Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,099 reviews