LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“faire des commandes son soucie et vous inquiétez pas service d'achat très sérieux livraison rapide des prix raisonnable et en plus il Ya des remboursements a chaque article tu le veux le changer ou le rembourser”

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Posted 4 years ago

“Light in the box is a really great delivery company....their customer service is really top notch and I don't regret using them....Their price is competitive and some times lower and affordable ...All round it's very good”

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Posted 4 years ago

“this website is legendry i like it so mush i reccomend all peaple to use this website”

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Posted 4 years ago

“great company and fast and very good service ,it is the best company i saw thanks”

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Posted 4 years ago

“Very nice service and company i like it sow mutch the best can i see”

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Posted 4 years ago

“They gives excellent shipping service. Shopping experience via this international shipping online shopping company is pleasurable. Though sometimes it takes more than 7 days for delivering.”

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Posted 4 years ago

“wow, what an online shipping company. it's really helpful for those who run an online business company.In the other hand it easy to use and too much expensive”

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Posted 4 years ago

“It is indisputable that electronic commerce has gained a greater boom in our days, through electronic means such as the Internet, where it is possible to purchase products and this service has a very pleasant attention to the clien”

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Posted 4 years ago

“I tried the service once, first time that made me feel nervous for drop my package. But suprised they so fast and my package was perfect. Its take me about 2-3 days and i called customer service and they so happy to answer my question! This company need improve more!”

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Posted 4 years ago

“I just love this platform because it's really easy to understand and easy to shipping to your country... All over it's really impressive but it was little late in shipping...but this is one of the best shipping platform ever.. recommended”

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Posted 4 years ago

“very excellent”

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Posted 4 years ago

“The delivery is bit late but the produts delivered was good ,response from the website is appreciable”

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Posted 4 years ago

“Light in the box is one of the best seller service providers. Price of the products are also reasonable and also the return and refund policy is great. There delivery time is also as mentioned on time. Even customer service works great. I have no issues regarding this company. It's great so I am happy with there service.”

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Posted 4 years ago

“I ordered a make up kit and light in the box delivered it. It's well packaged, it has bubble wrap which I know can ensure the safety of the product. The product arrives late than expected but all in all it's all good.”

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Posted 4 years ago

“So far so far good. My item delayed a bit but I love their customer service response to my complaint. The product is of great quality as well. I don't regret trying them out. I just hope the delay will be sorted out next time”

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Posted 4 years ago

“I have enjoyed using this service and will definitely recommend it to my friends.”

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Posted 4 years ago

“It's really good light in the box . Customer service is very good. I am very happy with their service. Sometimes the delivery of the products are slow but who cares because the product qualities are extraordinary....”

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Posted 4 years ago

“I am really impressed. your service was great.Delivery was before time. It was a great experirnce”

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Posted 4 years ago

“I loved Light in The Box, amazing product, I was expecting it to be kind of normal, but I really like it and I recommend it to everyone”

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Posted 4 years ago

“too good service”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews