LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the way the serves”

Helpful Report

Posted 3 years ago

“Wow very nice service provide and my shopping experience very nice his facilities so helpful and his staff very nice behaviour”

LightInTheBox 5 star review on 2nd August 2021

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Posted 3 years ago

“Trusted shopping platform. Here I can buy the necessary items. But besides that, there are also some weaknesses, that is, the customer care part is not really good”

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Posted 3 years ago

“A great online shopping place to get everything you need I order a shirt order takes place in 3 days nice work”

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Posted 3 years ago

“This website is very good.visit this website and shopping now . I love this website”

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Posted 3 years ago

“wow really amazing. this company is really great. i order 7 products & they deliver very quickly. this is best platform i ever seen. i think everyone link this platform.”

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Posted 3 years ago

“I am very happy to see Light in the box. It is amazing.”

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Posted 3 years ago

“Very good shoping experience with the company. Good quality and very good behaviour. Thank you”

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Posted 3 years ago

“Awful Company Took ages to Arrive I really liked the product, it seems to be very good and practical to use. Tried to return but due to paying by PayPal u r not registered as an account so u just go round and round and give up Would never buy here again!”

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Posted 3 years ago

“After using this onlineshopping for more than 5 months i can say that it really Satisfied the user demand. The delivery is more faster than expected. The customer dealing is really good .”

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Posted 3 years ago

“This is site very useful shopping”

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Posted 3 years ago

“So Amazing site”

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Posted 3 years ago

“This is the best shopping site. The services are fast and good. The product quality is also good and the delivery time is fast.”

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Posted 3 years ago

“Fast and efficient service.”

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Posted 3 years ago

“This site is very useful for us for shopping and they provide good products. I am really satisfied to use their service. Thank you.”

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Posted 3 years ago

“Best Online shopping site. I like this site.”

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Posted 3 years ago

“So nice good shopping site wow”

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Posted 3 years ago

“Interesting price fast delivery good job.”

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Posted 3 years ago

“My order was delivered in suitable time and the dresses are stunning & fit perfectly. Thank you.”

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Posted 3 years ago

“I am really very pleased with their service. They are very responsive and cooperative. With minimilum hassle. I will buy from then again and again. Thanks”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews