Login
Start Free Trial Are you a business?? Click Here

LightInTheBox Reviews

3.8 Rating 9,101 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,101 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 13th August 2021
Adrian Baker
LightInTheBox 5 star review on 9th August 2021
Jaan Shaan
LightInTheBox 1 star review on 6th August 2021
Anonymous
LightInTheBox 1 star review on 6th August 2021
Anonymous
LightInTheBox 1 star review on 6th August 2021
Anonymous
LightInTheBox 1 star review on 6th August 2021
Anonymous
LightInTheBox 5 star review on 2nd August 2021
Lamasa
110
Anonymous
Anonymous  // 01/01/2019
Best experience shoping.Love the company.
Helpful Report
Posted 3 years ago
Light in The Box has helped me to get the goods that I want! Really nice customer service!
Helpful Report
Posted 3 years ago
Light in The Box has helped me to get the goods that I want! Really nice customer service!
Helpful Report
Posted 3 years ago
Light in The Box has helped me to get the goods that I want! Really nice customer service!
Helpful Report
Posted 3 years ago
Light in The Box has helped me to get the goods that I want! Really nice customer service!
Helpful Report
Posted 3 years ago
Light in The Box has helped me to get the goods that I want! Really nice customer service!
Helpful Report
Posted 3 years ago
they are very cheap and easy working too,their service is on time and satisfactory,thanks for your help.
LightInTheBox 5 star review on 2nd August 2021
Helpful Report
Posted 3 years ago
one of the best services in this company. i reccomond for all
Helpful Report
Posted 3 years ago
I shop there very often, I am satisfied and I always have what I buy. The delivery is fast and the after sales service is impeccable. In short, I love it.
Helpful Report
Posted 3 years ago
this company is one of the best companies I have ever found. Their customer service is next level good, very fast delivery speed. recommended to all others.
Helpful Report
Posted 3 years ago
This is one of the best services I have ever encountered. highly recommended for everyone. Thank you.
Helpful Report
Posted 3 years ago
This is the best shopping site. The services are fast and good. The product quality is also good and the delivery time is fast.”
Helpful Report
Posted 3 years ago
This is very good shopping company
Helpful Report
Posted 3 years ago
Had an amazing experience, my order came on time and it's quality was also really impressive.
Helpful Report
Posted 3 years ago
Very Good Customer Service. Price Are Cheap as never seen on other websites. the very trusted website which has fast delivery and very good customer services. I am very happy to buy products from this website and recommended to everyone buy from this website.
Helpful Report
Posted 3 years ago
I have a little bit happy that my order of 2 shirts was been made and I have received a pair of shirts without any inconvenience.
Helpful Report
Posted 3 years ago
I like the stuff and designs a i recieve 100% orignal product thanks. i will shop again and Definitely share your website to my fRiends and family...
Helpful Report
Posted 3 years ago
Awesome site for online shopping.
Helpful Report
Posted 3 years ago
Very good great online shopping store best company fast service honestly store good product
Helpful Report
Posted 3 years ago
I am quite satisfied with their service. They are extremely accommodating and cooperative. With the least amount of fuss. I will continue to purchase from them. Thanks
Helpful Report
Posted 3 years ago
LightInTheBox is rated 3.8 based on 9,101 reviews