LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“Otima empressa, entrega super rapido”

Helpful Report

Posted 3 years ago

“I use a lot of apps to order Online. I can't say this is great but the goods I received for the price are reasonable. It would be more use if it delivers in time.”

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Posted 3 years ago

“Appreciations for Overall awesome services. One thing i am lil bit back with Lightinthebox.com is Refundings & Sales Return Services. Otherwise, Big Shout Out For Lightinthebox.com.”

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Posted 3 years ago

“Ordered in Sept 2020 and i have received goods whitinn 10 day. I have no complain. They have refund if you have problem.”

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Posted 3 years ago

“Your one stop shop that offers various products for all genders at user friendly prices. The delivery of products is awesome with refund policy where satisfaction is not met.”

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Posted 3 years ago

“Good customer service and fast delivery”

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Posted 3 years ago

“"Fast and happy to deal with I'm happy with the Item and the deal I got from the company. I wanted the best Item that did the start, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly.. so I gave 5 stars”

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Posted 3 years ago

“This is one of the best company but time to delay. It's customer service is better than others. I should recommend to use”

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Posted 3 years ago

“Happy customer I orderd recently my goods ,and i got my goods in expected time,good customer care,and services ,Thankyou”

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Posted 3 years ago

“Thanks for taking care of me and for quick arrival”

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Posted 3 years ago

“entrega rápida”

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Posted 3 years ago

“it is the best online market.but delivery service must be improved.”

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Posted 3 years ago

“Bom porém demora demais o atendimento”

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Posted 3 years ago

“Your services are great just an addition of notification before delivery would do great”

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Posted 3 years ago

“Super this online shopnig is the most beautiful..This is a very good shipping platform.. thank you very much for share this delivery shoping platfrom.It's a very good shopping app. I did not see 100% accurate app like this.”

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Posted 3 years ago

“Your services are great just an addition of notification before delivery would do great”

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Posted 3 years ago

“Amazing product I very like it this, thanks so much for this. I hope they continue to improve their merchandise and my family likes it very much.”

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Posted 3 years ago

“A brilliant book that opens your eyes to things that you wouldn't even begin to contemplate. It helped changed my buying habits immediately, despite the fact that I thought I was already an ethical shopper.”

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Posted 3 years ago

“this is a nice online shopping store.which is the best market place in the world. everybody can buy and sell their products in this online shopping store.I think everybody should have used this online shopping store.”

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Posted 3 years ago

“I love their products they are of very good quality I recommend them they are very good 100%”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews