LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is the most helpfull app i seen.its really very very helpful.i like it much.”

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Posted 4 years ago

“I've ordered more than once with light in the box. my last order arrived perfectly and the delivery time wasn't the worst actually it's pretty impressive compared to other companies. overall a good experience.”

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Posted 4 years ago

“This site is international level and good shoping site and this site is many times work honestly . So friends this site is good and trusted ❤️❤️❤️👍”

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Posted 4 years ago

“Tired of shopping online only to find that a store won't ship to your country? Then it is the right choice, The prices of a few products are comparatively much cheap than in International sites and one can also guarantee great products too.”

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Posted 4 years ago

“Their services are superb, goods ordered are delivered on time and also in good condition..they attend to their customers needs on time..i fully recommend them..”

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Posted 4 years ago

“The site is very good, has many products and great prices. I just think freight to other countries could be a little cheaper. Otherwise, I certainly recommend buying it.”

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Posted 4 years ago

“This is the best shopping. very low price and delivery is fast.The packaging is very good and still, I don't get any damaged. Highly recommended ۔ I really love this site.”

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Posted 4 years ago

“This is very good shipping company. They have deliver all orders in time with safe and secure. They also return order without question and refund money instantly”

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Posted 4 years ago

“I'm having an excellent shopping experience with the light in the box company! I used their services a couple of times like buying some clothes and other things. Initially I was not sure I was going to receive them as expected, but when I got them I was very happy and truly satisfied with the quality and the speed of the delivery within which I received my package. I think they just need to fix their customer support response and that's it and the rest thing is all good in my opinion and I recommend it!!!”

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Posted 4 years ago

“Its very useful one. Shipped om right time with good policies. Returns and refunds policies are also good and money is affordable”

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Posted 4 years ago

“Best website light box and give best facility fastly every customer satisfaction by this i give best review for this website really good”

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Posted 4 years ago

“This is a very good shipping company great experience! User friendly customer service and price is too lower than other online shopping I made an order and received the goods in two weeks I will again come soon and chosen you for my item for shipment.”

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Posted 4 years ago

“I think it's a very nice platform. Shopping from here, shopping products are specially mentioned which is different from amazon. I like to use it. But there are some problems with the product, but it is still a good shopping platform.It is fully legitimate.”

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Posted 4 years ago

“I really like the price they are very accessible and I always get what I'm looking for. The only thing that would improve is delivery I want it to be more practical and faster”

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Posted 4 years ago

“5 of 5.... Because of it's fastest delivery.... But their products prices is so high... So that lot of middle class people are suffering like me... Anyway this very nice.”

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Posted 4 years ago

“Your service has proved very useful for me, the quality of your service is really very good and very good facilities are available here at a very low price, in fact I have benefited immensely.”

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Posted 4 years ago

“This is a very good International Shopping site. There very tursted site. There are delivery quality is very good. This online shopping site are most favorite site for me and my family members. And also I recommended my friends to this site. This is a best online shopping site.”

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Posted 4 years ago

“I had an excellent shopping experience with the light in the box company! I used their services a couple of weeks ago buying some clothes for a friend. At first, I wasn´t sure I was going to receive them as expected, but when I got them I was truly satisfied with the quality and the speed with which I received my package. I recommend it!”

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Posted 4 years ago

“This is the best online shopping service . There is really easy to buy. Their services for customers are very good. I strongly recommend them for online shopping. I believe, u'll like it. Thanks u.”

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Posted 4 years ago

“Positive highlights. I have been extremely happy with the wedding dresses and gowns that we ordered from Light In The Box. PRODUCT very good, exellent quality, Out Some Of Delivery Time, but nothing out of the common PRODUCT It Full!”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews