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LightInTheBox Reviews

3.8 Rating 9,110 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
I really like this shop products. their quality is very good. they are also cheap compared to other shops. these products are shipped to my address on time. thanks a lot
Helpful Report
Posted 4 years ago
wonderful service
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Posted 4 years ago
wow, nice shoping platform. i am a happy shoping in this online place.their customer services are so good.i like it very much
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Posted 4 years ago
Asalam-u-alikum this app and tell others to use this app and tell others to use this app and tell others to use this site is very help you and your family members
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Posted 4 years ago
very nice
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Posted 4 years ago
DO NOT USE LIGHT IN THE BOX! You will not be able to get a refund. They offer 10% unless you want to risk sending item back to China!!
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Posted 4 years ago
It is a trusted website I am very satisfied with their service.
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Posted 4 years ago
It is a very satisfying and trusted website. I am also happy.
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Posted 4 years ago
I ordered some cloths and toys few days ago and I loved them, they arrived in perfect condition and without any problem and in less time than I expected. I was delighted with their products and especially with their excellent prices. So, I would recommend for those who love and used to online shopping to check this out.
Helpful Report
Posted 4 years ago
Review about lightinthebox I do lot of purchases online these days due to Covid and convenience. Be careful of fraud sites. Had bad experiences before. So I recommend to do purchase on lightinthebox as their return and refund policies and best product are pretty straightforward. Though I don’t recommend Flipkart due to bad customer service.
Helpful Report
Posted 4 years ago
LightInTheBox is a good platform for buy product....
Helpful Report
Posted 4 years ago
I ordered some cloths and toys few days ago and I loved them, they arrived in perfect condition and without any problem and in less time than I expected. I was delighted with their products and especially with their excellent prices. So, I would recommend for those who love and used to online shopping to check this out.
Helpful Report
Posted 4 years ago
Some shopping sites like amazon, flip cart, snapdealdeliver theexact product we order. But there are some sites where we order the product but we don’t get the exact product we ask for. At this busy time of life going for shopping is truly a big tiresome work. But staying at home and getting the exact product we order foris also a big risk.
Helpful Report
Posted 4 years ago
LightInTheBox is great site for online shopping. When I like to shop at online I normally take help from LightInTheBox. And It's make an easy and fast shopping at online market. There are many sites available in online but LightInTheBox provides all services to the customer quiet and smoothly. And I also suggest to my another friend circle to do shopping through LightInTheBox. They use to like LightInTheBox very much. You have lots of facilities, I think in the future you will have more. Thanks
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Posted 4 years ago
Nice I like it
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Posted 4 years ago
Wow awesome and beutiful company and sarvice iam very helpful thanks.
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Posted 4 years ago
I am very happy to come to this website to shop. The products are great and the prices are reasonable. The customer service staff are also very enthusiastic to deal with my problems. I think I will continue to consume and shop in the future.
Helpful Report
Posted 4 years ago
LightinThe Box is a good platform for buy product..... I recommend it.......
Helpful Report
Posted 4 years ago
This is very good app to buy product online . All the products are fully managed nice friendly app interface very good shoping experience with the app
Helpful Report
Posted 4 years ago
Some shopping sites like amazon, flip cart, snapdealdeliver theexact product we order. But there are some sites where we order the product but we don’t get the exact product we ask for. At this busy time of life going for shopping is truly a big tiresome work. But staying at home and getting the exact product we order foris also a big risk.
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,110 reviews