LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“LightInTheBox gave me a good shopping experience.They have a good customer service that provides me with instance respond..The product was of high quality and indeed value for my money. I got the product delivered on time and in excellent condition. I will definitely use them for my future purchases and I would highly recommend their services to anyone looking for top quality products.”

Helpful Report

Posted 4 years ago

“The lightin box shopping experience was a really good shopping experience because the products I ordered was what I got in a short period of time and the delivery charges were minimal no refunds or returns were needed because I had no issues whatsoever with my order,I would like to say my shopping experience was very satisfacory.”

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Posted 4 years ago

“LightInTheBox is a very nice online marketing. First of all I love their quality products they sell and are very fashionable outfits especially dresses. They also have good customer service in that they reply to you in time. I have a good experience with this company and I promise you it's always nice trading with them.”

Helpful Report

Posted 4 years ago

“LightInTheBox is really the best, One of the best online shopping for me. They have every thing that you need such as phone and accessories, computer and office, women/men's clothing, toys and hobbies, jewelry and watches, etc... I can guarantee you that you won't miss any thing that is really amazing i will really give it 5 star because it deserves. I like the way they serve you with love respect that is awesome.”

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Posted 4 years ago

“Whatever that is very easy to use, easy to buy. Easy to operate.I am very very satisfied with the quality what so ever.Some of the popular offerings they sell include Light In The Box dresses, LightInTheBox wigs, smart home devices, and much more.Beware Ok here we go”

Helpful Report

Posted 4 years ago

“lightinthebox is a very nice online shopping platform..Rather its not so popular but i recommend you all to get your desired things from here..It delivers on exact time and give you the right value of money...Also the customer service also replies very fast...so i really loved it and I'm sure that if you get their service you will also become fan of their...”

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Posted 4 years ago

“Its the best e-commerce platform. I have a nice experience on this platform. I uselly buy products online e-comerce site.And properly I received a product at the perfect time and I received a good product.”

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Posted 4 years ago

“I have a good experience with this. This company is really good and provide the good services I have ever used.i am really satisfied by using their service.this really interesting.i strongly recommend this company.your conversation with customers it's very helpful..””

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Posted 4 years ago

“First of all this is an amazing wedsite.i really love this site because of how much they dedicated of their job.it's easy to buy and refund.overall i give 5* for their great service”

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Posted 4 years ago

“I have a good experience with this.This company is really good and provide the good services I have ever used.i am really satisfied by using their service.this really interesting.i strongly recommend this company.your conversation with customers it's very helpful..””

Helpful Report

Posted 4 years ago

Dear customer, We have read your review and we are very happy to hear that you were satisfied with our service. But we found you only gave us 1 star. So we think we still have space to improve. If you came across any problem, could you please let us know more details so we can further check it for you? Thank you for your understanding and cooperation in advance.

Posted 4 years ago

“its a very good website.its a very trusted site.everyone can join and invest here to earn money.i think its a very good site.its a very very good payable site and very helpful. its really awesome i just loved it, they did such a awesome work,”

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Posted 4 years ago

“lightinthebox is such a trusted site..thanks for giving so good services to us...i really recommend this site to buy anything.,,they ship on time also...”

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Posted 4 years ago

“I am very satisfied of the service of the online shopping of this site. It is a really great site for the online shopping. I want to re command everybody for the online shopping.”

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Posted 4 years ago

“This was an amazing experience through the LightInTheBox. Everything done by LightlnTheBox are perfect. They are friendly to use. They are too punctual, i am so pleased with the services they provide. keep up the good work. Thanks”

Helpful Report

Posted 4 years ago

“I saw to much onile store in my life but the lightinThebox was best.I love and like to buy somethings from lightinThebox. They send the order product very quickly. They the right product which I order. And the product quality is too much good.Their response time was very good.”

Helpful Report

Posted 4 years ago

“LightinTheBox has made my online shopping so easy. It offers reasonable price , fast delivery and easy return and refund facility. There are many good genuine products available in this LighinTheBox site. They listen customer choice and organized product according to it. They made online shopping experience so convenient. I am really happy to purchase my necessary products from this website. I hope in the upcoming years they will be more customer friendly and they will offer more good quality products for the customers.”

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Posted 4 years ago

“This shopping site is really amazing.I find all products easyly.I think everyone like this.Thanks for everything.”

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Posted 4 years ago

“Awesome online marketing platform.”

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Posted 4 years ago

“This is very very helpful online marketing platform.I suggest everyone to shop there.”

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Posted 4 years ago

“I shop many things in this site.This website and company done very well.I think everyone loves this.It is very easy to find any products in this site.Thans for everything.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews