LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my nice and pleasing shopping experience ever. All types of products are available on this site. I really love this site too much for my shopping. A few days ago I order a hand watch for myself and the watch is very cool and the quality of the watch is also very nice. But I have an little issue, the colour of the watch was different, then I contact them for reshipping the product and they response very quickly and fast. And then they give me my correct hand watch in my favourite colour. I am really very happy to shop from here and I also recommend it to everyone.”

Helpful Report

Posted 4 years ago

“This online shop is so good.i really enjoy to shopping with them.their products are good quality and shipment is fast.over all happy shopping experience.”

Helpful Report

Posted 4 years ago

“soy de Colombia. pensé mucho en hacer mi compra. pero con el resultado de la entrega a tiempo quede satisfecho.”

Helpful Report

Posted 4 years ago

“WoW ,This is super sshopping site,its easy to buy from this online platform,❤️😯🤗👍👍💋💋💋😁👏👏💋👍👍👍👍”

Helpful Report

Posted 4 years ago

“One of the best international shipping online shopping company very good platform to shop online i have installed the app thats very nice.many products are available here easy to use.”

LightInTheBox 5 star review on 20th January 2021

Helpful Report

Posted 4 years ago

“I know many shopping sites along with the services they render but when it comes with LightInTheBox, they are the best. Talking of customer relations, it is 5-stars; delivery time, they take all and so on. I love this site so much.”

Helpful Report

Posted 4 years ago

“It's a very good app that's why I'm giving a 5star rating The only problem is they need to work a little bit on customer service”

Helpful Report

Posted 4 years ago

“This is a really good shopping platform. Their delivery system is also amazing. I am 100% satisfied and I am very happy. I highly recommend this platform for you. Thank you.”

Helpful Report

Posted 4 years ago

“I wanted to have some new clothing for the new year and I found this online shopping company. It was my first experience on that site and however, I could get some good clothing with interesting discounts. There occurred a very little delay in delivery and I think it is because of the prevailing Covid-19 situation.”

Helpful Report

Posted 4 years ago

“very good service, Honestly”

Helpful Report

Posted 4 years ago

“There service very good & authentic product. Highly recommended”

Helpful Report

Posted 4 years ago

“This online shopping app has made my online shopping experience fun. Their prices are fair though I had a delied feedback on an enquiry. At the end got my delivery on time”

Helpful Report

Posted 4 years ago

“Great Company... Received all my Product.. Great Customer Service”

Helpful Report

Posted 4 years ago

“Absolutely .good site nice delivery options you can choose ..just timing needs few adjustments. This is very good online platform. products are very good quality. I But you can do better. This is a great. Already brought some things. No problem yet”

Helpful Report

Posted 4 years ago

“It's one of the best shopping company I love it”

Helpful Report

Posted 4 years ago

“Best shopping app and good delivery experience and has millions of items in trending and i strongly recommend shopping here.”

Helpful Report

Posted 4 years ago

“one of the most popular and trusted site.The best in terms of delivery and customer support, they are very honest in terms of pricing. The only problem is they take a long time to arrive.my experience was good, but i expect better.”

Helpful Report

Posted 4 years ago

“It is an excellent company! the prices and the quality of the products are very good. The only negative point is that the delivery was a bit slow”

Helpful Report

Posted 4 years ago

“It`s an excellent website for online business transactions. The better product and services and at exact delivery time. Great job. I willing to have services from this platform for further future.”

Helpful Report

Posted 4 years ago

“Lightin the box.com is very good shop, I use this shop and get good quality full product, sometimes delay delivery but must do delivery, I'm happy shopping for light in the box.. You can use this shop. Cash back offer is good.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews