LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“I like this online shopping platform! I ordered three times in January,I really satisfied and happy.Thanks Light ln The box online shopping platform!”

Helpful Report

Posted 4 years ago

“Its really a amazing shopping system.is helps people.”

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Posted 4 years ago

“The costumer service is at its best.The deliveries are really fast and the price is also not really that bad .so overall i approve of this.”

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Posted 4 years ago

“I have had a very positive experience with this site, as i received all the help from them during all the shopping process. They offer very good products at a very reasonable prices, more their customer service helped me during all the shopping process. I'm a satysfied buyer!”

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Posted 4 years ago

“Hello everyone !!! I ordered a lot of items from Light Inbox. They delivered on time and in good quality. My next shopping site is the light in the box. Because I trust them 100% This site is one of the best I've ever seen. I recommend this site for everyone to shop.”

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Posted 4 years ago

“The Lightln Thebox online shoping platform are really good. I have use this platform. I love this platform. This platform delivery our products quickly and honestly.”

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Posted 4 years ago

“My product has come in time, well-cleaner website, unfortunately I could not translate to my language is a tip: Indiomy option”

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Posted 4 years ago

“Very fast and fair price company.Would like to ship again.”

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Posted 4 years ago

“Lightinthebox is the best site i have encountered to purchase jackets, shirts. They have very wide range of varieties and i love their shipping speed and authenticity.”

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Posted 4 years ago

“very good service. Their service is always on time.”

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Posted 4 years ago

“If you looking for some discounts and low-priced items, this is an excellent and easy-to-use website. Now they have the best offers. Everyone can get the best discount these days. There is one issue for me. Please simplify the on website. Overall best online shopping website.”

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Posted 4 years ago

“wow, excellent shopping experience, best online platform ever. I bought a gift for my family & the quality of the product is so good & customer care facility is absolutely amazing.”

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Posted 4 years ago

“Very nice international shopping site good fast delivery i liked”

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Posted 4 years ago

“Awesome service. I said these because of two things. Fast delivery with no compromise in quality. And I suggest adding more trending products.”

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Posted 4 years ago

“I am satisfied. Customer service is very helpful but delivery is too late. Overall not bad (10/8)”

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Posted 4 years ago

“positive : Fast delivery , Accurate And Undamaged Orders Negative: non”

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Posted 4 years ago

“Great and convenient service! Any requests are dealt with almost immediately and professionally. Always great service, competitive rates. They pack everything perfectly. Never had a damaged or broken item. Highly recommend.”

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Posted 4 years ago

“This is good company I never seen thank you so much for you service”

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Posted 4 years ago

“Wow I had a good shopping experience and the ordered stuff were in good quality”

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Posted 4 years ago

“Good experience..iam really happy about it. ordered products are delivered at a current time with good condition. shipping charge is also satisfied.good service.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews