LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“The quality of product is very good with good delivery system. i ma very satisfied with this platform.”

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Posted 4 years ago

“This is a good shopping service.This is a good online platform.Very nice delivery speed and good quality products.”

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Posted 4 years ago

“Very good service in the area for online shopping. Very friendly staff and they brought my products to me fast. Great deals all year round, I love it.”

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Posted 4 years ago

“very less amount compared to other services and the timing was ok brought me like they promised and so good of them. recommended highly”

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Posted 4 years ago

“very good service by them .their service is top class. o have got my product very quickly.”

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Posted 4 years ago

“This is a really good online shop, everything was so good, products everything was really fantastic, overall this is really my good shopping experience, I am very happy about shopping on this site”

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Posted 4 years ago

“This platform is very reliable prices are very affordable and coustmer service is very good”

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Posted 4 years ago

“Customer service is brilliant! They didn't go around in n circles, helped me out immediately, Yuriy resolved my issue at once. I would definately recommend to my friends.”

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Posted 4 years ago

“Best Online shoping platform, i always use this,i am really satisfied with Their providing Services, i strongly recommended This”

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Posted 4 years ago

“Really happpy with this company! Nice quality,but price is not so expensive.And waiting time is within 5,7days!I really like Light In BoX.”

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Posted 4 years ago

“This is really reliable online shoping i have ever shop in online, i am really satisfied with their services, i recomanded this”

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Posted 4 years ago

“What a great platform for online shipping. very good rates of shipping fees. But a little slow in speed. anyways a nice platform. highly recommended.”

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Posted 4 years ago

“This is Good and Easy to use.It's servis is excellent, Especially the Costumer Service Team. Still, I don't know why the other shops is too slow to respon for Costumer orders. Please, Make sure will always give us Free Delivery Servis in the future, cause I love this servis the best!!”

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Posted 4 years ago

“LightInTheBox is excellent online shopping company. There customer service and product quality is very good. The price of the products is also good . At first I have to trouble to order a product but overall it was a great shopping experience.”

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Posted 4 years ago

“Very good International Shopping site in the world. This online shopping site are most favorite site”

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Posted 4 years ago

“Buenas noches, cordial saludo. La presente tiene como finalidad expresar mi gratitud a vuestro servicio prestado a la comunidad internacional con tremendo servicio de compras en línea de envío internacional, valga la redundancia. Siendo así, sólo queda concluir mis sentimientos en que la atención es amena, grata y responsable. Aunque aún así, haya en mi interior alguna pequeña observación personal respecto a los tiempos de espera (nada en especial. Sólo es angustia de esperar), ello no malogra mi satisfacción general. ¡GRACIAS! Cosas así necesita la humanidad para progresar por lo que es de todos. Viva la vida.”

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Posted 4 years ago

“This is very good online platform. products are very good quality. Their delivery system is also very good. Thank you”

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Posted 4 years ago

“Best qulity product i have to say that. Also theri customer service is very friendly.i recieved my order within a week. No damages. I can reccomond this online shopping company for anyone. 100% reccomonded”

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Posted 4 years ago

“this is amazing. the best online shopping site I have ever seen. I am really appreciate. because i can know about this site. very fast delivery service in here. also very good quality things can get this site. i offer my congratulations to all the staff work in this site. thank you very much for your amazing service.”

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Posted 4 years ago

“I really love this site, it is the best I have come across in a while. I bought some pants and they arrived as promised (and with a good packaging). I was afraid of the delivery times but they surprised me.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews