LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,133 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely outfit purchased, prompt delivery. Good quality and very reasonable price.”

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Posted 1 year ago

“Looks good also good quality”

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Posted 1 year ago

“Items listed were easy to navigate & purchase. Items arrived fairly quickly & in good order. Was able to track items at every stage of the process which was very useful.”

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Posted 1 year ago

“I find any thing I bought from Lightinthebox so far top quality and very good for the price looking forward to my other orders arriving to me from Lightinthebox I would recommend Lightinthebox to anyone would give this site 10 out 10 for service and quality”

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Posted 1 year ago

“Very pleased with the products and being kept up to date with progress of delivery. Happy with you using Post Office as we have a good service where I live. Thanks”

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Posted 1 year ago

“Swift service delivery”

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Posted 1 year ago

“Very happy with my recent purchases - comfortable and practical. Hopefully I'm now all set up for the summer!”

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Posted 1 year ago

“On time delivery, nice product.”

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Posted 1 year ago

“So far I have purchased 3 items for my husband. Shirt size large this was generous, will order medium next time. I went on the measurements on site. Polo shirt again ordered large, he said this was comfy. Black pair of trousers size 32 inch waist, no need to take up like we normally do and fit very well”

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Posted 1 year ago

“Wonderful app and fantastic prices”

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Posted 1 year ago

“Keep up the good work”

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Posted 1 year ago

“Great product size is accurate. Lots of positive comments.”

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Posted 1 year ago

“Really delighted with my purchases highly recommend”

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Posted 1 year ago

“i love this site as it is cheap, affordable and friendly. find what your looking for and buy.”

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Posted 1 year ago

“Responses to my queries were dealt with immediately and to my satisfaction. Excellent service”

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Posted 1 year ago

“The products I purchased completely satisfied me, and believe it or not, it was the only company to sell this type of product, magnetic smartphone case.”

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Posted 1 year ago

“Good quality items, good service and quick to help recommended”

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Posted 1 year ago

“great seller great product quick to reply and send will buy off again well worth the 5 stars given”

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Posted 1 year ago

“Great Service fantastic Goods.”

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Posted 1 year ago

“Review your body size provided and you'll be satisfied.”

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Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,133 reviews