LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“great service i have ever used”

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Posted 3 years ago

“It is a very good online shopping It deliver everything exactly 💯 on time I use this app also in future”

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Posted 3 years ago

“This is very important and amazing things because this hopefully and sccfully ovn work”

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Posted 3 years ago

“my shopping experience with Light in The Box was absolutely pleasing. Not delays, best products as shown, and reliable support system..The product quality is also good and the delivery time is fast. I will continue to purchase from them. Thanks”

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Posted 3 years ago

“Great Service this company .The product quality is also good and the delivery time is fast.No delays, best products as shown, and reliable support system.”

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Posted 3 years ago

“I had a great experience with the latest LightInTheBox. It easily takes you through a fantastic shopping journey. Many trending items with low cost. I have received 10% off after signing up. Free shipping services. Totally I am satisfied with their service.”

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Posted 3 years ago

“this is so nice and good online shopping. the team is great.”

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Posted 3 years ago

“Great cheap and easy working too,their service is on time and satisfactory,thanks for your help.”

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Posted 3 years ago

“I made an order on the 2nd of August. I was l told it will take about 20-25days. But it arrived today! Superb service.”

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Posted 3 years ago

“Overall the price are pretty reasonable, the customer service's replies don't take too long and are very helpful to me during the purchases”

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Posted 3 years ago

“Online shopping is great and hustle free. You can get all things at your door step, nothing to worry about. Have a good day”

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Posted 3 years ago

“They are best platform to Online Shopping. I used them because their shipping and delivery is too fast and quick. Also their customer service also very friendly and communicate well with each other. Overall, their quality is 100%...”

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Posted 3 years ago

“It's a good online shopping with fast delivery Great Service this company ,The product quality is also good. thnks.”

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Posted 3 years ago

“This is very best online shopping site there delivery time is so quick its very good and awesome site recommended to all of you”

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Posted 3 years ago

“Good shopping service. Every costumers make happy with shopping service.”

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Posted 3 years ago

“WONDERFUL SITE WEB I LIKE IT”

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Posted 3 years ago

“This is a very accurate online shopping site their delivery time is so quick it's a very good and awesome site highly recommended to all of you.”

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Posted 3 years ago

“Very good, I liked that!”

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Posted 3 years ago

“i love shopping online, fast delivery and total satisfaction when using.”

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Posted 3 years ago

“Amazing website, I recommend it for you!”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews