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LightInTheBox Reviews

3.8 Rating 9,109 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,109 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
It’s just great!!! Trusted and great service for customers. I love this!!
Helpful Report
Posted 4 years ago
This good company. I ordered some medicine for my grandma just few days ago. I recive the delivery very quickly and less price. Please use this
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Posted 4 years ago
It's fantastic. Now a days every product is on your finger tips And you can buy any brand in very good price compare to local store
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Posted 4 years ago
unfortunately the shipping sucks. I placed an order in Tue last week of November and on the 6th of December I finally got a tracking number that is completely useless. All it says is a shipping label was created in New York when I track it . It is now the 20 th of December and it still says the same thing no change after 2 full weeks of the label being created. It says on the app all packages will be shipped 5 to 7 days it does not say that it is going to take 3+ weeks to receive them
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Posted 4 years ago
Light inthe box is the best among all online shopping, it's products are good and prices are affordable for people like me . And the most important factor I like about this shopping website is their delivery process is way to fast and legit .guys I recommend to check this shopping website and I guaranteeyou that you guys will be fully satisfied with their products and services...during this pandemic situation everyone looks for online shopping service, so check this service and stay safe..
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Posted 4 years ago
Hello thank you Great experience we had on Christmas Very happy with product and service great customer support Great packing and delivery support is good and friendly willing to buy again. wish to buy something future All are feel free to buy from this site. Delivery time is ok. Lets meet agin thanks again for great product and service
Helpful Report
Posted 4 years ago
This service is my best I really thought it was not what I expected after my in-laws told me ... I decided that I should try it and when I ordered one of their product on 21st of November and I received it the next day...I really love and appreciate your service thanks a lot good job
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Posted 4 years ago
Wow it’s great!!! Great service. It’s prove me that It's trusted. It’s awesome and great. I love this!!!
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Posted 4 years ago
It is really a great product. This is what I paid for. The delivery services are also good as take came before my expectation. I would surely suggest this to my friends as well.
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Posted 4 years ago
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Posted 4 years ago
Great Work Highly recommended store with a fast and excellent service. I purchased an article and when I had a problem with local customs, LightInTheBox promptly solved my problem without hesitation. I can only recommend this store to all my friends.
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Posted 4 years ago
I ordered some medicine in this website that are delivered very quickly and the rate of the medicine very small. I recommend all please use this website and enjoy your shopping
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Posted 4 years ago
Fast And easy Service User friendly ui and great customer service Product are okay Good quality. Delivery is ok great packing and safe packaging Overall experience is good Delivery time is OK. Willing to by again all are welcome to feel free to buy Dont worry customer support is brilliant. Thank you. Lets meet again
Helpful Report
Posted 4 years ago
i just did some shopping on this website and overall it was great the product quality was good, the prices were fine, the customer service was great actually. the only reason i didn't give full 5 stars is because the shipping was kinda slow.
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Posted 4 years ago
Thanks a lot LightinTheBox ,really satisfied with the service and worth for the money spend, also the quick delivery
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Posted 4 years ago
Great Place Highly recommended store with a fast and excellent service. I purchased an article and when I had a problem with local customs, LightInTheBox promptly solved my problem without hesitation. I can only recommend this store to all my friends.
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Posted 4 years ago
Wow, it just awesome!!! It’s prove me that it’s trusted!!! Just awesome!!! I love this🤩🤩😍😍
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Posted 4 years ago
Actually really good service. I odered few days ago and they delivered quickly. Good quality priduct at cheap price! Highly recommended this site,product qualiry and service both of them really good. The company also give opportunity for refund. If you unsatismsfied after getting a product you can give back and take your refund.
Helpful Report
Posted 4 years ago
i just did some shopping on this website and overall it was great the product quality was good, the prices were fine, the customer service was great actually. the only reason i didn't give full 5 stars is because the shipping was kinda slow.
Helpful Report
Posted 4 years ago
My online shopping experience was soo good sometimes and sometimes disgusting. there are so many sites in this world which provides us with the best e-shopping experience. some sites like Amazon, Flipkart are the best sites to shop online and there are some sites like shopclues, naaptol etc which provide the worst service ever sorry to say this. and some sites like wish provide all fake things to the people you have to take care before buying the original rates will be there own and the so-called discount price will be soo less compared to the original price some of the people think that it is real and go into the fraud zone so people check out reviews and also ratings before you buy anything and go shopping with the secure sites every time because there is so much of online scam going on in this time so beware.
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,109 reviews