Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

“Arghh wish I had seen these reviews before handing over my money! I paid extra for expedited postage in July, that promised delivery in "5-9 working days". Nearly a month later, I contact customer services to check on my package (shipped but god knows where), and was told that "in pandemic times, delivery takes 2 MONTHS". (!?!?) We've been in a pandemic since March! And even now - 1/2 a year later - Lightinthebox is charging extra for and promising bogus 5-9 day "expedited" deliveries!! I leave Singapore in a few days (for a year), and will not be here to receive my parcel - IF it arrives - in September. I explained to customer service that if the seller been honest about the real delivery time of 2 months, I would obviously never have ordered anything, given my departure date. So asked for either a refund in full, or have my parcel re-shipped to London where I live. Know what she said? "No refunds once shipped. I hope your parcel arrives soon." Just wow. Never again. Stay well clear of this unethical company that blatantly defrauds customers.”

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Posted 4 years ago

“Arghh wish I had seen these reviews before handing over my money! I paid extra for expedited postage in July, that promised delivery in "5-9 working days". Nearly a month later, I contact customer services to check on my package (shipped but god knows where), and was told that "in pandemic times, delivery takes 2 MONTHS". (!?!?) We've been in a pandemic since March! And even now - 1/2 a year later - Lightinthebox is charging extra for and promising bogus 5-9 day "expedited" deliveries!! I leave Singapore in a few days (for a year), and will not be here to receive my parcel - IF it arrives - in September. I explained to customer service that if the seller been honest about the real delivery time of 2 months, I would obviously never have ordered anything, given my departure date. So asked for either a refund in full, or have my parcel re-shipped to London where I live. Know what she said? "No refunds once shipped. I hope your parcel arrives soon." Just wow. Never again. Stay well clear of this unethical company that blatantly defrauds customers.”

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Posted 4 years ago

“Everything was fast and quick, I never expected it to be this quick, thank you guys”

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Posted 4 years ago

“It's very nice”

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Posted 4 years ago

“It's very nice”

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Posted 4 years ago

“It's very nice”

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Posted 4 years ago

“LightlinTheBox is the best. I will love to recommend this site to everyone. Thanks LightlinTheBox”

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Posted 4 years ago

“super bon service et au mele temp bon prix”

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Posted 4 years ago

“I love their services professional”

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Posted 4 years ago

“Shipping stipulations and delivery time had been excellent. I recommend to all my buddies the web page light in the box. Light in the box is a reliable organization if you are looking for accurate and great products throughout the board. They deal with items ranging from clothing, toys, shoes, bags, jewelry, and watches from the best possible quality.”

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Posted 4 years ago

“انا سعيد بتسوق”

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Posted 4 years ago

“Lightinthebox just has to be one of best online marketing company. I mean the services and products are great. I got my product just exactly as ordered and in time....I highly recommend you to join, They don't disappoint. Not at all, so you are at the right place.”

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Posted 4 years ago

“I rate five(5) beacause LightInTheBox is the best”

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Posted 4 years ago

“Lightinthebox is a great Reliable and legitimate company. I love their service.”

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Posted 4 years ago

““whoa!...Lightinthebox just has to be one of best online marketing company. I mean the services and products are topnotch. I got my product just exactly as ordered and in time....I highly recommend y'all, They don't disappoint”.”

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Posted 4 years ago

“Wow! So pleased with my purchase. I received the package on time and in perfect condition. Definitely making another purchase soon”

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Posted 4 years ago

“The price is very fair and deliveries does not take long.”

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Posted 4 years ago

“Lightinthebox is a very reliable online market and it's 100% legit good customer service and fast delivery”

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Posted 4 years ago

“It's a good experience that I have with this”

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Posted 4 years ago

“Best in customer service skills.”

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Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox Reviews