LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“Loved my purchase of a gold bodice, fits perfectly, really well made and so unique. Delivered in the specified time scale. Nice price too.”

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Posted 3 years ago

“Hi i like the mix of item you sale at good prices but I ordered a hoodie but I still don’t have my jogging bottoms i thay were ordered at the same time”

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Posted 3 years ago

“One of the best online shopping places I've ever shopped. Their service is top-notch. On my first order, I even got a discount! And even though pandemic going on, they delivered the product and with very much maintaining safety precautions. Highly recommended!”

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Posted 3 years ago

“I loved everything, I recommend them good prices and quality”

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Posted 3 years ago

““YOU’RE DOING GREAT” This is absolute best internet shopping webpage there conveyance time is so speedy its generally excellent and magnificent website prescribed to every one of you”

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Posted 3 years ago

“The Light in the Box It is a great site for online shopping, in addition to fast delivery, as well as special and reasonable prices with discounts.”

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Posted 3 years ago

“Highly recommended online shopping store. Excellent service they provide. LightlnTheBox clothing shop is really amazing, products are exactly same as shown on the image. They have good sizing guide for each garment. Easy to use, and great price. Really very good experience with Light in The Box!”

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Posted 3 years ago

“Yes, it is really a great site, I advise everyone to try it”

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Posted 3 years ago

“I was really satisfied and I think that was awesome the quality was perfect and every on a single person would try that really usefull”

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Posted 3 years ago

“Best online shopping experience ever I bought one item from this store. And product quality is very good. The customer service is very professional and i am satisfied. Thanks 👍”

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Posted 3 years ago

“Excellent customer service is yours and the price is very low. thanx for giving us a excellent online experience.”

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Posted 3 years ago

“Rarely do I give 5-star reviews, but the great shopping experiences on Light In The Box made me do it. The goods I buy are always delivered on time, not damaged or distorted.”

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Posted 3 years ago

“It's a amazing online shopping mall. It deliverers orders very Quickly. I fully support you.”

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Posted 3 years ago

“My experience with this company is very high. I am really satisfied after used this site.this site is legendry site i used many time and i really enjoyed i reccomended for all people.”

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Posted 3 years ago

“Through this site I bought many things on offer time. The quality was good and safe. The given details was true to buy. Quality was so good to buy.It offers Best customer service.highly recommended.”

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Posted 3 years ago

“LightInTheBox.com is a real company. They have Very good quality material and delivery is so fast, i like LightInTheBox.com.”

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Posted 3 years ago

“Great Service this company .The product quality is also good and the delivery time is fast. I will continue to purchase from them. Thanks”

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Posted 3 years ago

“Great Service this company .The product quality is also good and the delivery time is fast. Great cheap and easy working too,their service is on time and satisfactory,thanks for your help.”

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Posted 3 years ago

“I am satisfied with the purchase I have made with them, the package has arrived very quickly, so I recommend shopping with them, giving prices according to your pocket.”

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Posted 3 years ago

“I like their service.They are very professional.Higly recommended.”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews