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LightInTheBox Reviews

3.8 Rating 9,110 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
I really had an awesome experience shopping with light in thee box, awesome variety of products and delivery guy came on time kust 34 hours after my order... Will definetly try it again. Thanks.
Helpful Report
Posted 4 years ago
This store is certainly one of the best i have used, what i ordered came on time and was exactly what i expected i can only expect this service to grow
Helpful Report
Posted 4 years ago
Highly recommended store with a fast and excellent service. I purchased an article and when I had a problem with local customs, LightInTheBox promptly solved my problem without hesitation. I can only recommend this store to all my friends.
Helpful Report
Posted 4 years ago
"My shopping experience was great, I got all the products I had requested for without lifting a finger. This site has saved me a lot of time, it has a great support team that ensures you get the exact product and in time. I can't wait to shop with you again, I'm so grateful this is the best site ever for online shopping
Helpful Report
Posted 4 years ago
I really had a nice time patronizing these guys. At first I was skeptical going into online shopping due to number of scams I'd been hearing about but with these guys, the opposite was the case. From their customer care to their product quality and design to shipping and delivery everything was super top notch. I really had a nice shopping experience with them and would still continue patronizing them. They are a very dedicated and professional team of workers. I recommend them to anyone anyday anytime.!
Helpful Report
Posted 4 years ago
LightInTheBox gave me the best service and delivered within the said period as they promised. Their customer service was as professional and as friendly as can be. I would most likely recommend this to anyone and assure them of good service.
Helpful Report
Posted 4 years ago
i was introduced to this website by my friend, it is one of the best online product selling website i have seen in 2020, they sell their product in a price that everyone can afford, also the deliveries are made in time more than i even expected and lastly their customer service is amazing and 24hrs active and helpful
Helpful Report
Posted 4 years ago
i love this delivery service and very quick helpful friendliness of excelent couriers in a subtle way quick in a nutshell incredible and excellent customer service
Helpful Report
Posted 4 years ago
It a wonderful experience to be in partnership with this excellent company. They give you the best price and the products are of good quality.
Helpful Report
Posted 4 years ago
It a wonderful experience to be in partnership with this excellent company. They give you the best price and the products are of good quality.
Helpful Report
Posted 4 years ago
It a wonderful experience to be in partnership with this excellent company. They give you the best price and the products are of good quality.
Helpful Report
Posted 4 years ago
I was wowed with my experience with Lightinthebox. I had the best online shopping experience. The dress I ordered was exactly as I saw it and shipped swiftly. Easily tracked and got it on time and I am sure going to recommend the site to all my friends.
Helpful Report
Posted 4 years ago
Lightinthebox upholds a very friendly customer service that puts a smile on your face while shopping and their delivery is one of it's kind because your order gets to you faster than expected. I love this online shopping site that has met with all my need.
Helpful Report
Posted 4 years ago
LightInTheBox made my life easier by providing a quality product and on time shipment. I recommend this product for all my friends , family and any one who is in need of good online shopping experience. they make all the detail staffs easy for user that make them different from other online shopping platforms out there.
Helpful Report
Posted 4 years ago
LightInTheBox made my life easier by providing a quality product and on time shipment. I recommend this product for all my friends , family and any one who is in need of good online shopping experience. they make all the detail staffs easy for user that make them different from other online shopping platforms out there.
Helpful Report
Posted 4 years ago
LightInTheBox is amazing!! The products are very high quality and not to mention the packaging is absolutely superior and ravishing. The package arrives on time as promised thanks to the customer service which is really superb, they make sure any shopping problem is taken care of ASAP!! Despite the pandemic I still got my order on time neatly packed in a clean packaging.
Helpful Report
Posted 4 years ago
i was introduced to this website by my friend, it is one of the best online product selling website i have seen in 2020, they sell their product in a price that everyone can afford, also the deliveries are made in time more than i even expected and lastly their customer service is amazing and 24hrs active and helpful
Helpful Report
Posted 4 years ago
LightinTheBox have good quality product with best price and i like it
Helpful Report
Posted 4 years ago
LightinTheBox has variety quality product with affordable price and what i like the most is the shipment is on time their wonderful customer service is so fast.
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Posted 4 years ago
Lightin The box is really an awesome online service. You can shop from the comfort of your home and they deliver exactly what you have ordered. I love it.
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,110 reviews