LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“It's a good online shopping with fast delivery, great customer service and pocket friendly prices” It's a good online shopping with fast delivery, great customer service and pocket friendly prices””

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Posted 3 years ago

“LightInTheBox is a legit company and has pure quality service. My experience with their service was so good , everything went smoothly without any problems. Has a bright future in the field.”

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Posted 3 years ago

“I am very happy. It was excellent.”

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Posted 3 years ago

“this company has really fast delivery systems and fair payment get from customers. recommended for all new users with 100% satisfaction.”

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Posted 3 years ago

“I really love this company because they truly care about their customer. They contacted me saying the delivery may take awhile because of pandemic. I till received the products in good condition! Well package!”

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Posted 3 years ago

“In fact, their service is much bigger and more efficient than I thought. It only takes a very short time to bring the goods home, Items can be easily taken home. Also, these products are very high in quality.No damage was done even while transporting the goods home. An institution that can be said to be one hundred percent confident.Thank you.”

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Posted 3 years ago

“very good marketplace...good teamwork.”

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Posted 3 years ago

“Online shopping makes our life easy, it's a simple, comfortable, and safe time and money too,It`s easy to search and find what are you looking for so easily and get it very fast”

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Posted 3 years ago

“Very nice shopping platform. their services are great. quality of products are awesome. delivery service is awesome. customer service is great. recommended platform.”

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Posted 3 years ago

“Wow i have must fast online shop. And this online shop is so good and fast.thank you.”

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Posted 3 years ago

“This is really good. Good service.. Everyone can shopping here”

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Posted 3 years ago

“it's an amazing online shop, great service, and fast delivery. I love it”

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Posted 3 years ago

“Really This is the best online shopping platform.. really i satisfied this product quality and Price..i highly recommend it..nice men!!”

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Posted 3 years ago

“great service and super fast delivery”

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Posted 3 years ago

“Through this site I bought many things on offer time. The quality was good and safe. The given details was true to buy. Quality was good to buy ..”

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Posted 3 years ago

“It's too much fast for delivering to the customer. I love it. Keep going man!”

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Posted 3 years ago

“I am so much delighted to use this platform or site to buy and order my stuff. I am very satisfied with their customer service too and the Delivery time.”

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Posted 3 years ago

“It's a good online shopping with fast delivery, great customer service and pocket friendly prices”

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Posted 3 years ago

“It's an interesting shop with fast delivery, good customer service and a wide range of items at affordable prices”

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Posted 3 years ago

“This is my very first order through site, and I am totally and completely satisfied! The fit is great and so are the prices.”

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Posted 3 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews