LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“it's a great and amazing app”

Helpful Report

Posted 4 years ago

“It's a nice experience to do shopping from here. Everything is good.But some negative aspects were there too. I was surprised when I see the quality of product is not hundred percent good. And also there were duty fee. Whatever it is very good despite of those negative aspects.”

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Posted 4 years ago

“Hello , I am costomer here, this company is very good service so you tried and customer this company”

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Posted 4 years ago

“Worst site ever I saw.I am very upset by this.because there shipping are so late .And there cost are so lot. That waste my time and money also.there are lot of problem that's upset me most.mostly that is very worst and irritating.there product price very cost.delivery not good”

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Posted 4 years ago

“I am using visit this site for fast time . I think this site have so many Clam.”

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Posted 4 years ago

“It is very easy to shop.But the process of getting the product is slow.Also quality is not as shown in the website.But some goods are more than expected for a low price.I would expect a low quality product but the quality was fine for the price.Overall satisfied.”

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Posted 4 years ago

“I ordered this site a couple of week ago I received his product slowly. Its also his site online sniping fee is higher then other but all are ok on this shopping site”

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Posted 4 years ago

“I order some products but shipping is too slow.the product quality is not good.o try it but I am not happy about this product.but I am satisfy with this product.”

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Posted 4 years ago

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Posted 4 years ago

“That's amazing company. I am very happy that bacause i do the shopping for lightinthebox delivery service. It is a very good company.it is a big company for deliveries”

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Posted 4 years ago

“That's not not a very good product but overall the product is okayi will recommended this product for everyone”

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Posted 4 years ago

“LightInTheBox is a great platform for all kind of online shopping. They never compromise with their product, service & delivery. Their return & refund policy also best I have ever seen. It is very useful for all kind of people. I recommend it hundred percent for all types of people. Thank you.”

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Posted 4 years ago

“very good and very nice”

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Posted 4 years ago

“LightInTheBox is one of the best company. They never compromise with their product, service & delivery.”

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Posted 4 years ago

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Posted 4 years ago

“Well let me say this is my first time giving the online shopping a go. I wouldn't say I was exactly pleased because there were some downsides to my experience with LightInTheBox. First off the shipping took like forever. The product quality wasn't that really top notch and their prices weren't compatible with the quality of what was being sold. In all though, I was satisfied. Not the very best of experience but I go what I wanted”

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Posted 4 years ago

“It's good, But not 100% alright. I hope next time It's very Good. I wish best of Luck For Your Sarvice.”

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Posted 4 years ago

“Lightinthe box is a good quality site. But shipping is slow and the quality is not so good as i expected.”

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Posted 4 years ago

“I am so frustrated in lightInTheBox in the wake of believing them they made me hang tight for over quite a while. Its moderate and exceptionally awful not 100% well so I give 3 stars. Most noticeably terrible assistance.”

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Posted 4 years ago

“Wow nice site. I love this site. Amazing. Everyone use this site. I really love this site. Amazing. 100% real site. Amazing.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews