LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 4 pair of jeans and received it safely but the delivery time is solwer and it needs to be done one time. Its good shipping online shopping company.”

Helpful Report

Posted 4 years ago

“buen servicio pero un poco lento depende de el lugar den entrega”

Helpful Report

Posted 4 years ago

“I love Light In The Box online shopping , it's the best ( in my opinion) They have very low pricing and a very wide range of products on offer. Light In The Box customer service is great. I have some queries - particularly about some delays in shipping that i once had. But i was so happy with the response i got. Overall Light In The Box online shopping is simply a cut above the rest.”

Helpful Report

Posted 4 years ago

“Do not order from this company!! I ordered 2 pairs of leggings for m you daughter arrived within 2/3 days - from China, I don’t think so!! Very poor quality, sizing way out. Tried to contact them to return them, nightmare system to find out how to return items you need to request a ticket - took a week for someone to reply. Back and forth eventually advised to pay for postage back to China / cost me £12.10, to return and I will only be credited £20 when they arrive. Absolute disgrace, avoid at all costs folks”

Helpful Report

Posted 4 years ago

“Woow,This is a good shipping platform.i am very happy to shop them and i higly recommend that really this is very nice platform. Product quality too good. Their service, price, delivery is also good.i love this”

Helpful Report

Posted 4 years ago

“The best part about this ligh in the box international site is you are given the privilege to shop around the globe right from your living space. You can get many things that are trendy out there and flaunt to your friends too. You can easily get the brand at a much lower cost without having to spend loads of money in India.”

Helpful Report

Posted 4 years ago

“Its an amazing shopping site i ever seen the delivery is at the time and the price is reasonable I would recommend you to order something from this and i ensure you that you gonna love that”

Helpful Report

Posted 4 years ago

“What really excited me about this shopping site was how I located my items with ease, without having to search all through, the arrangement of the items makes it easier. I would recommend this shopping site for anyone looking to shop online.”

Helpful Report

Posted 4 years ago

“Excellent website! a unique, simple and very easy-to-use platform, the obtaining of the product is impeccable and they are received at the established time, I am really impressed with its effectiveness, continue to offer your products like this, I am a totally satisfied customer”

LightInTheBox 5 star review on 26th January 2021

Helpful Report

Posted 4 years ago

“This si a exelent page”

Helpful Report

Posted 4 years ago

“Wow! this is a very good online shopping site. After receiving a order I was ashamed. Thank you to the Light in the Box team.”

Helpful Report

Posted 4 years ago

“Without a doubt for me it is one of the best online stores since it has a variety of products of very good quality, pleasant designs and very accessible prices, they have a good fast and safe shipping system, in fact I recommend them 100%”

Helpful Report

Posted 4 years ago

“Muy buena página, es muy fácil encontrar los productos además de que los precios son muy accesibles. Tuve algunos inconvenientes al principio ya que soy de desconfiar con estas páginas, pero finalmente se ganó mi confianza absoluta! Recomendadisima!”

Helpful Report

Posted 4 years ago

“This company has Low shipping speed. Having the amazing product quality with the latest products. Having low customer service. But overall having a great shipping experience.”

Helpful Report

Posted 4 years ago

“Prices and rates are fair... Delivery time are good.”

Helpful Report

Posted 4 years ago

“wow one of the best companies that I have used I recommend it to the maximum, to”

Helpful Report

Posted 4 years ago

“This company is really good and amazing, they're simply the best when it comes to quick response, delivery of goods and refund policy and they also have a good customer support system.”

Helpful Report

Posted 4 years ago

“It is good way for online shoping. I am satisfied from their service. There products are so good. Thaks for there service 💞💞”

Helpful Report

Posted 4 years ago

“The light Box Online shopping is really great...I love their service..”

Helpful Report

Posted 4 years ago

“LightlnTheBox clothing shop online is the absolute best, very quick shipping, exactly as picture and described items, the best price. And they even offer coupons. I am repeat customer and I would like to stay their customer.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews