LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,112 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“A wide variety of products it offers a very convenient way to shop and affordable prices.”

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Posted 4 years ago

“Don’t expect a refund, they put every obstacle in your way they can”

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Posted 4 years ago

“LightInTheBox are the best in what they do. Can't believe i will actually see a courier platform with such credibility. Your Customer Care is top notch. Well you have seen a repeat customer.”

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Posted 4 years ago

“The delivery was fast and the customer service was indeed satisfying. The pricing is also fair.”

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Posted 4 years ago

“they are one of the best courier services, i have used the delivery was swift as said by their site.. thank you, it worth the fee”

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Posted 4 years ago

“Great packaging's of the product and they deliver on time. Thanks alot”

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Posted 4 years ago

“Thanks alot Lightinthebox. Delivery was accurate. The price was affordable. I highly recommend it to everyone.”

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Posted 4 years ago

“Thanks alot Lightinthebox. The delivery was accurate and the price was affordable. I recommend it to everyone.”

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Posted 4 years ago

“thanks alot lightinthebox you deliver on time and I recommend it for everyone delivery does not take more than two weeks”

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Posted 4 years ago

“haja mliha”

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Posted 4 years ago

“ali nkin haja mzayana”

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Posted 4 years ago

“It's a great service. I recommended it for everyone”

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Posted 4 years ago

“Fast delivery products are of high quality. The customer service was great. I'm happy with it.”

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Posted 4 years ago

“I ordered a pair of s last november and I STILL HAVNT GOT THEM”

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Posted 4 years ago

“LightInTheBox have an amazing customer service that listens and responds to the needs of the customer in a timely and professional manner. The timely delivery and affordable prices of items makes a customer want to engage with them more and more”

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Posted 4 years ago

“Lightinthebox is a company in the field of buying and selling products and has discounts at the high level and it is one of the most reliable companies to send sales and have great facilities in prices. I like to deal with this company.”

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Posted 4 years ago

“This is by far one of the best companies I have seen in the field of product and services. They provide products of good quality and affordable prices only. Their shipping methods are very nice and absolutely quick too. Their consumer services are very helpful in many ways too. Its always fun shopping with lightinthebox”

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Posted 4 years ago

“Its really amazing when i bumoed into this killing offer how i never got my eyes of it. Very good product. And my honest kudos goes the best customer service agent always there to assist.... Its price affordable and delivery is as fast as death. Refund and return policy are understandable. You don't and wont even want a refund because they give you the BEST.”

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Posted 4 years ago

“GREAT PLACE TO BUY AND GET DELIVER IN FEW WEEK”

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Posted 4 years ago

“It help in many way that make me be happy, I will recommend it to everybody to give it a try and you will not regret it”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,112 reviews