LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“This clothes quality is very good with reasonable prices....one of the best online shop n they never neglect the comments n reply very fast.....I am very happy to b the customer of the shop”

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Posted 4 years ago

“This clothes quality is very good with reasonable prices....one of the best online shop n they never neglect the comments n reply very fast.....I am very happy to b the customer of the shop”

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Posted 4 years ago

“I had fun shopping. They have good customer service and I found good quality products. I will definitely come back for more and recommend to my friends. The service is 100% worth the price and the delivery service is really good. Shopping experience was overall good.”

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Posted 4 years ago

“I like their customer service. They are very humble and general towards their customers. They always take care of the needs and wants of their customers. This is the main thing that a customer wants. My friends introduced me with this site. I thank them for introducing me with this reliable site.”

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Posted 4 years ago

“I’ve been shopping with LightInTheBox for many years. This is a very interesting service. I really like this site and I thank my friends for introducing me to this site. Their customer service is amazing. I will continue shopping with LightInTheBox because they gave me no reason to doubt their honesty. I would definitely recommend using LightInTheBox to anyone new to online shopping..”

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Posted 4 years ago

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Posted 4 years ago

“Positive Review- They are proved that their upcoming strong position in online shopping based on their authentic service. I really like their services & I want to thank my nephew for influencing me to buy this site. That was an amazing experience with LightInTheBox. If anyone want to buy any product, I want to refer this online shopping site for buying. Keep it up, "LightInTheBox". God bless you.”

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Posted 4 years ago

“Its really amazing site on shoppin. We are really satisfied to buy many things.Its delivery is very fast & secure. So we are happy..”

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Posted 4 years ago

“I love their customer service. They are humble and gentle towards their customers. They always take care of the wants and needs of their customers. This main the thing that a customer want. My friends introduced me with this site. I thank my friends for introducing me to this site.”

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Posted 4 years ago

“This is really a aamazing site”

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Posted 4 years ago

“Your services is so fast 😮😮😍. Trusted site first i doubt this is scam but now i know this site is good. Lightinthebox is my number one go to site for online shopping, I am sure it will remain so. Deliveries are made on time and the exact thing I wanted. But the shopping experience is overall good. Good luck 🥰.”

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Posted 4 years ago

“Light in the box is very good.I am very happy with it.I am very much happy shopping with it.The customer service are attractiv.price are low.Delivery time is very short.I am happy with it return & refund policy.I recommend everyone for shopping here.such a happy online shopping experienc.”

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Posted 4 years ago

“Wow! They provide amazing product, price also good to buy. Their shipping speed is also fast. They provide customer service 24/7. I will keep shopping with LightInTheBox. Thanks lot to service well...”

Helpful Report

Posted 4 years ago

“I love their customer service. They are very humble and gentle towards their customers. And this is the main thing that a customer want. The quality of goods are also good. Price are reasonable. Actually my friends introduced me with this site. I thank my friends for introducing me to this site.”

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Posted 4 years ago

“We are really pleasure of your service, its delivery system is very fast and secure. Its really amazing to us. I don't regret having an affair with them to business transaction.”

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Posted 4 years ago

“Wow! They provide amazing products and their shipping speed is also best. They also support their customer as well as 24/7. Their product price is also good to buy. Thanks lot... Carry on”

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Posted 4 years ago

“Very nice. I have always had good and pleasant experiences working with LightInTheBox. I will surely recommend anyone new to online shopping to try out LightInTheBox. Their customer service is amazing. I will keep shopping with LightInTheBox cause they have not given me any cause to doubt their integrity. Thumbs up guys,great work.”

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Posted 4 years ago

“My experience with LightInTheBox is really amazing. I have purchased most items from lightinThebox. I must recommend them for their quality products. Lightinthebox is my number one choice for online shopping. I 'm sure it's going to stay that way. I'll recommend the new to online shopping to try LightInTheBox, they 're not going to regret it.”

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Posted 4 years ago

“I had a very happy experience with LightInTheBox and online shopping if anyone do not believe me just go and try it yourself I love LightInTheBox and i expect more in the future”

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Posted 4 years ago

“Satisfied I have explored the Internet just looking for one good supplier and finally Light In The Box is here no problem with my parcels thanks guys for being fast and accurate. You can contact them for your best.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews