LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sell goods that you don't see anywhere else... easy ordering & fast delivery... won't be the last time I use them”

Helpful Report

Posted 2 years ago

“Very nice products”

Helpful Report

Posted 2 years ago

“Great unique products at great prices. Love the website Good delivery kept up to date”

Helpful Report

Posted 2 years ago

“Kept informed about status of order.Good quality goods at reasonable price. I have now placed an additional order much bigger than original. Good selection to choose from and good quality material. Try it for yourself - you will not be disappointed.”

Helpful Report

Posted 2 years ago

“Good service and good fitting items”

Helpful Report

Posted 2 years ago

“Good quick delivery. Lovely dress with nice colours and lightweight material.”

Helpful Report

Posted 2 years ago

“one of the dresses purchased was not up to standard in my opinion; the pockets were too high in the dress. the other two were lovely good value for money”

Helpful Report

Posted 2 years ago

“I am very happy with my purchase.Good seller,thank you.”

Helpful Report

Posted 2 years ago

“Delivering of perfect quality items in fastest time. LightInTheBox is the best online shopping site. Cheers”

LightInTheBox 5 star review on 10th August 2022

Helpful Report

Posted 2 years ago

“I have ordered several items from Living in the box,I am so pleased that the sizes are correct as stated being a size 16 I have difficulty with some company sizes that are a bit snug but with Livin in the box, they are spot on.”

Helpful Report

Posted 2 years ago

“Very efficient. Clothes good material. Washes well.”

Helpful Report

Posted 2 years ago

“Good price good quality good contact updates shop from home easy and reliable well recommended seller you will not be disappointed”

Helpful Report

Posted 2 years ago

“Was pleased with dress, which fitted perfectly and very comfortable. Delivery came on time.”

Helpful Report

Posted 2 years ago

“The swimming trunks my husband ordered were exactly what he wanted. He is very pleased with them and the experience of shopping with LightinTheBox.”

Helpful Report

Posted 2 years ago

“Great quality and size”

Helpful Report

Posted 2 years ago

“Fast delivery to England and great t-shirt”

Helpful Report

Posted 2 years ago

“Goods arrived well packed, size a good fit and quality excellent”

Helpful Report

Posted 2 years ago

“Xcellent products, true sizing, true colours , waiting for order, then may purchase other another product”

Helpful Report

Posted 2 years ago

“Very good experience good quality quick delivery”

Helpful Report

Posted 2 years ago

“I ordered 2 dresses which arrived on time. The larger one, the next size up from my usual size, fitted but a little tight on the arms. Lovely material, Colour and well made.”

Helpful Report

Posted 2 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews