LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well overall its oke, although the shipping little late”

Helpful Report

Posted 4 years ago

“Excelente site para compras online com preços acessíveis. Super recomendo!”

Helpful Report

Posted 4 years ago

“very good and amazing quality. light in the box provide us best online shopping platform and its also provides better customer service stablity. thank you”

Helpful Report

Posted 4 years ago

“This is awesome company, the services are of a very good quality. I have been very grateful and very satisfied. I recommend it.I ordered a product for myself and I am really satisfied for their services. But some problem also their products delivery I think they solve their issue and their services will be fast and secure. I am really very happy to shop from here and I also recommend it to everyone”

Helpful Report

Posted 4 years ago

““The ERA of digital world, a wonderful site for online shopping. All products are available on this website. They provide great quality products and also reasonable prices. 5 -star company, highly recommended it to everyone.”

Helpful Report

Posted 4 years ago

“Best shipping service and online shopping highly recommend to use it”

Helpful Report

Posted 4 years ago

“I got my order today and the product I received is all okay but the problem is the way that my parcel packed but it's okay for me because the product I received is more than my expectations with the cheap price. I will order again a shoes to my son .”

Helpful Report

Posted 4 years ago

“excellent product, it has helped me a lot, comfortable and useful, it fulfills what was promised at a good price, they also have excellent customer service”

Helpful Report

Posted 4 years ago

“Fast delivery service, careful packaging, reasonable price and very convenient”

Helpful Report

Posted 4 years ago

“This is one of the most trusted company. I had a very good experiences dealing with them. I had received my order in time and I recommended this company to everyone.”

Helpful Report

Posted 4 years ago

“This company offer great delivery service,I was happy to receive the desktop I order in good shape and on time, though their service is a bit expensive,i do recommend them for quick delivery.”

Helpful Report

Posted 4 years ago

“I am really happy to receive my things on time which is possible by your fast, reliable and secure service. With the effective price and on time is the great qualities of this company. I am hoping to coordinate with this company in future if I need to send or receive my important things.”

Helpful Report

Posted 4 years ago

“Delivery is fast and secure and goods delivered are well taken care of”

Helpful Report

Posted 4 years ago

“The service is very good and faster price is very low and the customer service is a good service”

Helpful Report

Posted 4 years ago

“This site is amazing for online shopping. I was happy with this products and I love to shop form them. I really recommend it.”

Helpful Report

Posted 4 years ago

“there are a lot of shipping company out there ive come across that has flaws and all but with its flaws it also have greatness best shipping company i recommend you to use it.”

Helpful Report

Posted 4 years ago

“Wow, i really loved this site to buy and selling online. The delivery is fast and this site has a concept of Amazon. Developer msde this one very unique.”

Helpful Report

Posted 4 years ago

“Estao de parabéns pelo serviço com otima entrega e tudo com mais perfeiçao possivel , super recomento a todos que queiram conhecer mais , tudo muito bom espero estar por aqui por muito tempo ainda pois sao os melhores”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“I really trust this company, They have a good service, everything is good! Easy and fast transaction! I really love it!”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews