LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,093 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“Lovely outfit purchased, prompt delivery. Good quality and very reasonable price.”

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Posted 8 months ago

“Looks good also good quality”

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Posted 8 months ago

“Items listed were easy to navigate & purchase. Items arrived fairly quickly & in good order. Was able to track items at every stage of the process which was very useful.”

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Posted 8 months ago

“I find any thing I bought from Lightinthebox so far top quality and very good for the price looking forward to my other orders arriving to me from Lightinthebox I would recommend Lightinthebox to anyone would give this site 10 out 10 for service and quality”

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Posted 8 months ago

“Very pleased with the products and being kept up to date with progress of delivery. Happy with you using Post Office as we have a good service where I live. Thanks”

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Posted 8 months ago

“Swift service delivery”

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Posted 8 months ago

“Very happy with my recent purchases - comfortable and practical. Hopefully I'm now all set up for the summer!”

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Posted 8 months ago

“On time delivery, nice product.”

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Posted 8 months ago

“So far I have purchased 3 items for my husband. Shirt size large this was generous, will order medium next time. I went on the measurements on site. Polo shirt again ordered large, he said this was comfy. Black pair of trousers size 32 inch waist, no need to take up like we normally do and fit very well”

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Posted 8 months ago

“Wonderful app and fantastic prices”

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Posted 9 months ago

“Keep up the good work”

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Posted 9 months ago

“Great product size is accurate. Lots of positive comments.”

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Posted 9 months ago

“Really delighted with my purchases highly recommend”

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Posted 9 months ago

“i love this site as it is cheap, affordable and friendly. find what your looking for and buy.”

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Posted 9 months ago

“Responses to my queries were dealt with immediately and to my satisfaction. Excellent service”

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Posted 9 months ago

“The products I purchased completely satisfied me, and believe it or not, it was the only company to sell this type of product, magnetic smartphone case.”

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Posted 9 months ago

“Good quality items, good service and quick to help recommended”

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Posted 9 months ago

“great seller great product quick to reply and send will buy off again well worth the 5 stars given”

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Posted 9 months ago

“Great Service fantastic Goods.”

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Posted 9 months ago

“Review your body size provided and you'll be satisfied.”

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Posted 9 months ago

LightInTheBox is rated 3.8 based on 9,093 reviews