LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,108 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“Articoli corrispondenti alla descrizione, buona qualità, assistenza postvendita ottima, un po lunghi i tempi di consegna.”

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Posted 4 years ago

“Scam be careful. I have already paid for a product for over 3 months now. I havent recieved anything and they are keep saying that they will check what the issue is and in the meantime to check the status of my order. No refund poicy in place. total scam beware”

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Posted 4 years ago

“Prestation extrêmement correcte au regard de l'éloignement... J'étais un peu frileux et sceptique (Distance, délais, site à faible notoriété...) et finalement JE SUIS PLEINEMENT SATISFAIT !!! Je recommande à tous ET je recommanderai chez eux en toute confiance !!!”

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Posted 4 years ago

“Recebi exatamente o que pretendia (ao contrário do que acontece noutros sites)”

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Posted 4 years ago

“I'm happy with the delivery time since I live in South Africa and the product is exactly what I needed. There is only problem I can't use it during the day because it is not water prove”

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Posted 4 years ago

“I have no complaint. I'm satisfied with dealing with LightinTheBox experience. I made 4 purchases with positive results. the only comments I may have is the delay in delivery sometimes.”

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Posted 4 years ago

“Copridivano bellissimi e di buona qualità. Ottimo rapporto qualità prezzo.”

LightInTheBox 5 star review on 7th January 2021

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Posted 4 years ago

“EL PAQUETE LLEGÓ EN MUY BUEN ESTADO Y EMBALADO BUENA CALIDAD DEL MISMO.”

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Posted 4 years ago

“Pour la commande de tous les vêtements , je suis très satisfaite Je ne manquerai pas de faire d'autres commandes. Dommage les robes sont pour ainsi dire en rupture. J'en attends encore deux.”

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Posted 4 years ago

“Rasche und prompte Lieferung. Geliefertes Produkt ist einwandfrei.”

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Posted 4 years ago

“Lightinthebox est un excellent site marchand; les produits sont de qualité; je n'ai jamais été déçu. Le suivi des commandes est remarquable; la réception du colis fait l'objet d'une notation sur les délais et la satisfaction du produit reçu. Le paiement par e.carte est très fonctionnel et sécurisant.”

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Posted 4 years ago

“Reasonable price..fast delivery..excellent wide selection of good products..accommodating customer service..with easy to use apps.”

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Posted 4 years ago

“Recieved my 1 dress in 3 weeks and still waiting for my second one it has been almost 2 months”

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Posted 4 years ago

“Sehen sehr gut aus und sind leicht zu handhaben”

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Posted 4 years ago

“Great products with fair price. Handling of shipments is fast and simple. I have received my purchases in less than 2 weeks with every purchase i had made. Definitely recommending this site”

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Posted 4 years ago

“Bardzo miła obsługa , dobry jakościowo asortyment, duży wybór.Gorąco Polecam!”

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Posted 4 years ago

“Áttekinthető web oldal, pontos rendelés követés”

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Posted 4 years ago

“Leider sehr lange Lieferzeiten, kein Kontakt zwischendurch möglich und meine erste Bestellung wurde nur teilweise geliefert !”

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Posted 4 years ago

“Hat bisher alles super geklappt. Manches braucht seine Zeit. Aber sonst super”

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Posted 4 years ago

“I'm very happy with Light on the box: quick and safe service.”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,108 reviews