LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,134 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recommend LightInTheBox for everyone honesty people because LightInTheBox are honest. They sent to me very fast and perfect quality items. LighInTheBox I'm wishing YOU more costumers,GOOD LUCK 👍😀. Kind regards Robert”

Helpful Report

Posted 1 year ago

“Whilst planning my holiday this year, I decided that I required new knee length shorts for city walking. I viewed several web sites to find something a little different. Light In The Box certainly catered for my requirements. I was spoilt for choice with the various designs and colours that gave me what I was looking for. After considerable searching online, I settled for a pair of knee length shorts from Light In The Box. When they arrived I was not disappointed. They were the right colour, style and fit. I was so impressed by my choice, that I ordered a second pair in a different colour, which are on their way as I write. I have looked at various clothing items with Light In The Box, and I am delighted with the choice, style and colours available. I am now considering a pair of shoes also. I will use Light In the Box as my first choice in the future. ++++++”

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Posted 1 year ago

“The materials in the articals i have bought is excatly what was stated on the app the sizes were a perfect fit i would recommed this app if you looking for something unique at afforadable prices”

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Posted 1 year ago

“The delivery was prompt (9 days from placing the order), and i was very pleased with the quality of the products, and their style.”

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Posted 1 year ago

“Recently purchased a light blue denim dress and two tops. Lovely soft material. Good fit. Delivery was good.”

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Posted 1 year ago

“The products purchased are of good quality. Its better to buy more to reduce the cost of shipping. In addition, you also save more by buying via the app.”

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Posted 1 year ago

“Great firm to deal with.speedy delivery will buy again.Resonably priced.”

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Posted 1 year ago

“The dungarees were beautiful -just as beautiful as the picture showed them. Delivery was as promised. Very pleased.”

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Posted 1 year ago

“everything ok.good quality fast delivery.more choice of colours”

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Posted 1 year ago

“Great designs and easy care fabric make these garments popular with lazy folks luke me that play golf etc.”

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Posted 1 year ago

“The messenger bag is very convenient and useful, good value and small.”

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Posted 1 year ago

“I’m so happy with my purchase from LightInTheBox , it’s a 10 out of 10 from me”

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Posted 1 year ago

“This a lovely dress material is nice and pink is lovely just right for my holiday”

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Posted 1 year ago

“Very efficient”

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Posted 1 year ago

“I love the diversity of your products and the prices well packed when they arrive Can recommend”

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Posted 1 year ago

“My shoe purchases have been of a very high quality and excellent value. The delivery time was likewise a very prompt service. I highly recommend LightInTheBox for quality and value for money.”

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Posted 1 year ago

“great website, good pricing and products delivery is prompt and good”

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Posted 1 year ago

“I love how they manage to get my dress arrive earlier than expected!”

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Posted 1 year ago

“Great company, pricing is good as is the quality of the goods and having a great delivery service”

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Posted 1 year ago

“Delighted with all four of my purchases,good quality and value for money. Happy with the sizes as suggested by the company. No problems at all.”

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Posted 1 year ago

LightInTheBox is rated 3.8 based on 9,134 reviews