LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,101 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really liked how the items were arranged and organized on the site, makes it easier to locate items. The fees are good and I also had a good experience with the shipping too. Would this shopping site for anyone.”

Helpful Report

Posted 4 years ago

“Light in the box is a very good online shopping company .and I am always shop with this online shopping.this is a good service and I am very happy now”

Helpful Report

Posted 4 years ago

“I really trust this company,”

Helpful Report

Posted 4 years ago

“Thr customer service is absoluetly amazing. I think the price was a bit too high,but it was worth it. The delivery and package was fast and good. I havent made any returns yet.”

Helpful Report

Posted 4 years ago

“Fue una gran sorpresa encontrarme con este sitio web, precios bajos, buena atención post venta, excelente servicio.”

Helpful Report

Posted 4 years ago

“this online shop is good.i really enjoyed to shopping with them.there product and shipping process is good. overall i am satisfied”

Helpful Report

Posted 4 years ago

“It offer so many product which is really very useful for the daily life in the affordable price.”

Helpful Report

Posted 4 years ago

“Very fast and it's easy find the products”

Helpful Report

Posted 4 years ago

“Me fascino ya es un excelente producto siendo uns empresa muy seria y segura. Yo la recomiendo”

Helpful Report

Posted 4 years ago

“Me gusto mucho su tiempo de entrega y la gran calidad que tienen para entregar sus envios con la mayor seguridad”

Helpful Report

Posted 4 years ago

“This is an amazing way for online shopping,,they provide good products with reasonable prize.all categories products are available there..recently i have ordered a product from there,,& i am satisfied with Their service. Though they make it late to deliver, i am satisfied.”

Helpful Report

Posted 4 years ago

“Thanks for the service provided by light in the box. I have ordered the product in that. The product is amazing. Customer satisfaction is very good. They have a lot of collections and good delivery service. At the time of my order the server little slow, within an hour it came back to normal. everyone should try this online shopping site.Excellent service.”

Helpful Report

Posted 4 years ago

“Never found a better site for online shopping than Light in the Box, they have better choices and the delivery date is on time, the products are well packaged need I say more? highly recommended specially during the pandemic when most people are indoors, I'd rate them 5 stars for excellent service”

Helpful Report

Posted 4 years ago

“Esperava receber minha compra antes da minha viagem! infelizmente chegou um dia depois, mais fora isso saiu tudo perfeito!”

Helpful Report

Posted 4 years ago

“Até o instante apresenta ser exelente!!!”

Helpful Report

Posted 4 years ago

“This is a good customer caring shopping site... I've ordered pair of sunglasses, but when it arrives it is not the colour which I had been ordered....so I return it back, after that I got a high quality sunglasses which is better than I ordered.... And they have not charge any extra amount for that....So I recommend this site for you....This is the one of the best shopping site which I have been experienced......Thank you.”

Helpful Report

Posted 4 years ago

“Its good services for shipping and deliver fast and safe. I like this company. I recommend this company.”

Helpful Report

Posted 4 years ago

“Online shopping with 100% original and fast delivery. One of the best shipping services are here. Very easy to use. Highly recommended”

Helpful Report

Posted 4 years ago

“Good I just received my order, and I wanted to thank you for the exquisite treatment, it takes a while for the shipment but for my opinion it goes into the background, I imagine because of the problem of the pandemic, worldwide, thank you I will give you an opinion 10 to each person who asks me.”

Helpful Report

Posted 4 years ago

“I had done shopping from many online platform....but "Light in the box" is the best online platform for shopping I ever used....the product send by them is of good quality...thank you. As do to covid situation I usually do shopping from online...one day I received my product delay....but i the services provided by Light in the box.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,101 reviews