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LightInTheBox Reviews

3.8 Rating 9,110 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,110 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
I have been buying products from here for a long time. It is a really nice site. They sell their products at the right price.
Helpful Report
Posted 4 years ago
.This is one of the best app in playstore.I am useing this app in a mounth ago.Its very good app.Its very smooth to useingheBox for many months now. My experiences with has been pleasant so far, the staffs and customer service are wonderful. I get my products as at when due, no unnecessary delays. I will surely recommend LightInTheBox for any new online shoppers because they have not given me any cause to regret using their platform for my online shopping.
Helpful Report
Posted 4 years ago
.This is one of the best app in playstore.I am useing this app in a mounth ago.Its very good app.Its very smooth to useingheBox for many months now. My experiences with has been pleasant so far, the staffs and customer service are wonderful. I get my products as at when due, no unnecessary delays. I will surely recommend LightInTheBox for any new online shoppers because they have not given me any cause to regret using their platform for my online shopping.
Helpful Report
Posted 4 years ago
I have been using LightInTheBox for many months now. My experiences with has been pleasant so far, the staffs and customer service are wonderful. I get my products as at when due, no unnecessary delays. I will surely recommend LightInTheBox for any new online shoppers because they have not given me any cause to regret using their platform for my online shopping.
Helpful Report
Posted 4 years ago
I ordered a Naviforce mens military watch,for a bargain price of only £21.99,the quality of the watch is excellent for the price I paid for it,admittedly it did take a while to arrive 10 working days to be exact,but thats to be expected as it came from china. After ordering my watch from lightinthebox.com, I read some bad reviews online about the company and was a bit worried that I might receive a poor quality product,but the watch I received was perfect and also well packaged with a 1 year warranty and clear instructions on how to use it. Overall I am extremely pleased and surprised with the quality of the product I received and would definitely use them again.
Helpful Report
Posted 4 years ago
Ainda não comprei os produtos LightInTheBox mais tenho boas referencia dos produtos de boa qualidade a prelos acessiveis ,tem amigos tem ja comprara os produtos chegaram na data de entrega estipulada inicialmente pela empresa com o bao qualidade sem nenhum defeito isto me garante confiança para fazer a minha futura compra .é uma organização seria e os preços são bom e que a devolução e reembolsos de produtos em tempo recorde
Helpful Report
Posted 4 years ago
Ainda não tive oportunidade de comprar ou encomendar os produtos da LightlntheBoX mais ja consumi por intermedio de alguem , mais pretendo comprar em breve porque o meu amigo fez uma encomenda e o produto chegou a tempo e hora isto na data prevista por este facto me garantiu confinça uma vez que tem qualidade e os preços são compativel ao meu bolso.dentre em breve entrarei em contacto.
Helpful Report
Posted 4 years ago
Very Legitimate company. Products are of good price and Items are shipped as soon as possible once a successful payment is made. I highly recommend this company.
Helpful Report
Posted 4 years ago
I am very happy to buy products from LightInTheBox. Becasuse, LightlnTheBox give me Fast Delivery, Good Products, reasonable price. Thanks! for give me fast deliver service. I will buy the product from you next time. LightInTheBox are able to achieve customer satisfaction. Thanks again for collects good products! Very Well.
Helpful Report
Posted 4 years ago
I am very happy to buy products from LightInTheBox. Becasuse, LightlnTheBox give me Fast Delivery, Good Products, reasonable price. Thanks! for give me fast deliver service. I will buy the product from you next time. LightInTheBox are able to achieve customer satisfaction. Thanks again for collects good products! Very Well.
Helpful Report
Posted 4 years ago
I received my first order in this company yesterday, they were very fast to send me the product, in just 8 days. That's quiet impressive. The product quality was very good just as I wanted. The product was same as described in the photos. Honestly speaking, this is a very good company and you all should try some products here. I am 100% that you will be fully satisfied with their quality service.
Helpful Report
Posted 4 years ago
The lightinthebox shipping is little bit slow, there are many duty fee, amd the product quality is not 100% good, but overall it is a satisfying shopping experience. you should buy product from the lightinthebox but it's product aren't 100% accurate so its your choice, thank you everyone
Helpful Report
Posted 4 years ago
The lightinthebox shipping is little bit slow, there are many duty fee, amd the product quality is not 100% good, but overall it is a satisfying shopping experience. you should buy product from the lightinthebox but it's product aren't 100% accurate so its your choice, thank you everyone
Helpful Report
Posted 4 years ago
Well I have been shopping online since 2012. Before that I had lots of fear that something wud go wrong while buying online but that fear went off when I purchased my product through Flipkart for my mother in 2012! It was b'day present for her and product was "a couple of books". I purchased through Cash on Delivery. Got the books with 4 days! One of the main reasons why I used to fear or not buy things online becoz before there was only options of international websites like ebay.com, amazon.com and payment thru credit card or paypal. But that fear changed when "Cash On Delivery(COD)" came into light with most of online shopping portals. And for Flipkart its almost mandatory.
Helpful Report
Posted 4 years ago
Wow! Its truely nice.LightInTheBox is altogether consumer friendly, even though I had my doubts at preceding but the access the relate along customers is pretty impressive, theirs prices are pretty pocket friendly or theirs delivery is hasty then much less stressful
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Posted 4 years ago
This is a nice company this commpany is really amazing.I hope all people buy this product.this company is the best in 2020 Deleviery is very fast.
Helpful Report
Posted 4 years ago
Its really nice services. Awesome services which are easy to navigate through.. I got my order in less than 48 hours. Great customer service. The product that I had ordered for came in handy.. Was perfect.
Helpful Report
Posted 4 years ago
I am very happy to buy products from LightInTheBox. Becasuse, LightlnTheBox give me Fast Delivery, Good Products, reasonable price. Thanks! for give me fast delivery service.
Helpful Report
Posted 4 years ago
Wow! Its really nice.LightInTheBox is very customer friendly, although I had my doubts at first but the way the relate with customers is quite impressive, their prices are quite pocket friendly and their delivery is swift and less stressful
Helpful Report
Posted 4 years ago
This is a nice company this commpany is really amazing.I hope all people buy this product.this company is the best in 2020 Deleviery is very fast.
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,110 reviews