LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.75

3.8 Rating 9,110 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“They are the most trusted company I have ever meet, the delivery was fast, and my goods are genuine, and it's not at a high cost, very awesome, I will refer you to my friends”

Helpful Report

Posted 4 years ago

“Infact I have never expirienced such a wonderful shopping in my life before, the delivery is fast, and my goods is as the one I ordered, so also the price is not at high cost, I will kindly refer my friends”

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Posted 4 years ago

“I was thrilled with the service they offer to their customers. As all of theIr services are more convenient than other companies l experienced. I received my order earlier than l expected.Thanks to LightInTheBox”

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Posted 4 years ago

“I was really searching for a good plartform where I can order things ..until my friend told me about light in the box .they sell at a very affordable price ..I received what I ordered for as soon as possible ..all thanks to lightinthebox”

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Posted 4 years ago

“I liked the customer care services as they were friendly and the delivery was fast and convinient.”

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Posted 4 years ago

“I can proudly say that my experience so far shopping with Lightinthebox is highly tremendous and exciting,I would always pick Lightinthebox for all my shopping activities any time any day,you guys are the best when it comes to shopping, I am a happy customer,thank You so much”

Helpful Report

Posted 4 years ago

“I had an awesome experience with lightinthebox, there is a variety of products to choose from and I got all the goods I ordered on time and I got exactly what I ordered. They have good customer service too because I was worried about getting my goods in this pandemic time but they came through. Will definitely order again.”

Helpful Report

Posted 4 years ago

“It's amazing how everything is just arranged perfectly into specific categories. I almost never have to use the search bar. And it has a vast collection of stuff. I found things I've had difficulties finding online plus things I didn't even think existed. It's really nice. I'm new here but I'm here to stay.”

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Posted 4 years ago

“This shop has given me an amazing shopping experience.I ordered an item and it didn't take long to arrive. The services are also great.”

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Posted 4 years ago

“This shop has given me an amazing shopping experience.I ordered for an item and it didn't take long to arrive. They have great service.”

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Posted 4 years ago

“It is really a great platform, i am very happy to shop online with this great organization.”

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Posted 4 years ago

“I have been shopping online for the past 7 years. I haven't come across a platform as good as LightInTheBox. Their customer service is wonderful. I have never regretted having any business transactions with LightInTheBox. I will definitely recommend anyone to try LightInTheBox. Whether you are new to online shopping, or you are an old timer, LightInTheBox is the best there is.”

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Posted 4 years ago

“I really had a great shopping experience with this platform. I really wish i can continue shopping with you. Thanks”

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Posted 4 years ago

“I had a really good shopping experience with this platform. I really wish to continue as your customer. Thanks”

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Posted 4 years ago

“I placed an order for personal protection products for my employees and my package arrived well on time. I tracked it the moment my order was shipped and before i knew it, i had gotten my package and that was quite impressive. I'm happy with the quick delivery.”

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Posted 4 years ago

“The product is good.its a genuine product.”

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Posted 4 years ago

“Affordable price,the best customer service,thumbs up guys.”

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Posted 4 years ago

“LightlnTheBox clothing shop online is the absolute best, very quick shipping, exactly as picture and described items, the best price. And they even offer coupons. I am repeat customer and I would like to stay their customer.”

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Posted 4 years ago

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Posted 4 years ago

“I really had an awesome experience with light in the box, variety of products to choose from and the delivery guy came 34 hours after making my order.. I really enjoyed your services and I am looking forward to working with you guys again.”

Helpful Report

Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,110 reviews